Safety Officer

ADDICTION AND MENTAL HEALTH SERVICES, LLC • Louisville, TN

23h • Onsite

About The Position

The Facility Safety Officer is responsible for maintaining a safe and secure healthcare environment for patients, staff, and visitors. This role combines security operations, emergency response, visitor management, and safety program support, requiring a balance of authority, compassion, and professionalism. The Safety Officer plays a critical frontline role in incident response, de-escalation, access control, and proactive risk identification while promoting a culture of safety throughout the facility.

Requirements

• High school diploma or GED required.
• Valid driver’s license required.
• Ability to pass a background check.
• Strong understanding of workplace health and safety regulations and industry best practices.
• Excellent written and verbal communication, interpersonal, and leadership skills.
• Strong verbal de-escalation and customer service abilities.
• Problem-solving and analytical skills for investigations and risk assessments.
• Excellent observation and organizational skills, including record and program management.
• Ability to remain calm and decisive in high-stress situations.
• Physical capability to walk, stand for extended periods, and perform potential physical interventions when required.
• Knowledge of hospital layout, policies, and emergency procedures.

Nice To Haves

• CPR and First Aid certification preferred.
• Specialized training in crisis intervention or managing agitated individuals preferred.

Responsibilities

• Routinely patrol hospital buildings, grounds, and parking lots to identify hazards, suspicious activity, and policy violations.
• Monitor entrances and exits, screen visitors, control access to restricted areas, and verify authorized personnel.
• Operate and monitor surveillance cameras and alarm systems to detect and respond to incidents.
• Serve as the first point of contact for visitors, proactively and professionally approaching unauthorized individuals.
• Assist with visitor management, including screening and escorting visitors after hours.
• Safeguard hospital property, equipment, and confidential information.
• Respond to fire alarms, medical emergencies, disasters, and other facility codes, coordinating with internal teams and external law enforcement or emergency services as needed.
• De-escalate conflicts involving agitated patients or visitors using verbal intervention and crisis management techniques.
• Address incidents such as theft or vandalism and enforce hospital policies appropriately.
• Remain calm and act swiftly during emergencies, providing leadership and support until situations are resolved.
• Document observations, incidents, investigations, and completed patrols accurately and thoroughly.
• Develop and update safety manuals, Standard Operating Procedures (SOPs), and emergency evacuation plans in compliance with local, state, and federal regulations (including OSHA).
• Investigate accidents, injuries, and near misses to determine root causes and implement corrective actions.
• Maintain safety data and prepare reports for management, ensuring regulatory compliance and minimizing organizational risk.
• Coordinate emergency preparedness activities, ensuring staff understand evacuation routes and response roles.
• Promote a proactive safety culture through communication, initiatives, and recognition of safe behaviors.
• Develop and deliver safety training programs, workshops, and awareness campaigns for employees.
• Educate staff on safety protocols, personal protective equipment (PPE) usage, and emergency response procedures.
• Provide directions and assistance to visitors and staff.
• Offer escorts when needed and maintain a professional, courteous, and compassionate presence at all times.

Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED