Sales Admin Coordinator

BOMAG AMERICAS INC

13h

About The Position

The Sales Admin Coordinator provides customer support through machine sales and technical assistance by providing accurate pricing, availability, and estimated delivery information. The Sales Admin Coordinator takes machine orders from Territory Managers and Rental Sales Managers and enters information in computerized systems for processing. Sales order entry in SAP and management of all inbound order requests. High customer orientation – fully understands customer’s demands as well as the ability to support our customers; this includes but is not limited to identifying the correct machines, options and kits. Resolve all issues and problems customers are facing (e.g., shipping, billing and any errors) to both the customer’s as well as BOMAG’s satisfaction in a timely manner. Monitor and report delivery schedules to customers and communication of any changes in a timely manner. Assist Territory Managers or Rental Sales Manager with pricing and preparation of new machines for quoting. Maintain customer orders, documentation, and all relevant information in customer files. Communicate with internal and external customers by phone, email and in person. Supply sales reports and ad -hoc analyses for the Field Sales Team and Sales Management Strategic sales projects – take responsibility in sales projects driving company growth and efficiency gains. Assist in machine and option planning/forecasting as well as definition of safety stocks to increase availability. Assisting in the sales process through data analysis: Collect and analyze data to evaluate dealer development, products, markets and business opportunities. Interact directly with distributors, customers, and other departments including Logistics, Parts Sales, Service, Purchasing, IT, Accounting, and Marketing.

Requirements

3 – 5 years of work experience
1-3 years of experience in SAP (SD module)
Computer proficiency and technical aptitude with the ability to use MS Word and Excel
Associate degree in Business/Finance/Economics/Accounting/Marketing/Sales or related field or equivalent experience
3 years of administrative experience (preferably in corporate environment)
Ability to work flexible schedule as needed
Proficiency in MS Word, Excel and PowerPoint.
SAP (SD) experience preferred
Strong quality orientation and high attention to details
Ability to work independently and in a team environment
Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
Strong communication and customer service skills
Demonstrate the ability to think both analytically and creatively
Strong ethical standards, reliability, professionalism, positive attitude, and ability to remain calm in stressful situations

Nice To Haves

MS PowerBI & MS PowerAutomate are a plus.

Responsibilities

Provide customer support through machine sales and technical assistance by providing accurate pricing, availability, and estimated delivery information
Take machine orders from Territory Managers and Rental Sales Managers and enters information in computerized systems for processing
Sales order entry in SAP and management of all inbound order requests
Identify the correct machines, options and kits
Resolve all issues and problems customers are facing (e.g., shipping, billing and any errors)
Monitor and report delivery schedules to customers and communication of any changes in a timely manner
Assist Territory Managers or Rental Sales Manager with pricing and preparation of new machines for quoting
Maintain customer orders, documentation, and all relevant information in customer files
Communicate with internal and external customers by phone, email and in person
Supply sales reports and ad -hoc analyses for the Field Sales Team and Sales Management
Take responsibility in sales projects driving company growth and efficiency gains
Assist in machine and option planning/forecasting as well as definition of safety stocks to increase availability
Collect and analyze data to evaluate dealer development, products, markets and business opportunities
Interact directly with distributors, customers, and other departments including Logistics, Parts Sales, Service, Purchasing, IT, Accounting, and Marketing