Sales Admin Springfield. MO

Alloy Fasteners • Springfield, MO

13d • Onsite

About The Position

Join Our Team - Sales Admin Opportunity Springfield, MO We're a family-owned business with over 68 years of history, committed to excellence in customer service. Our team is known for delivering friendly, professional, and efficient support-and we take pride in maintaining high levels of customer satisfaction. We offer excellent benefits and provide the training you need to succeed. This role is a great opportunity to grow your skills, collaborate with a supportive team, and build a long-term career. In this role, you will: Build strong relationships and trust with customers through open, effective communication Ensure inventory is well-stocked to meet customer needs Use Microsoft Excel, Word, and other Microsoft Office applications daily Multi-task while maintaining a high level of attention to detail Collaborate as part of a growing, team-oriented environment Troubleshoot and solve customer issues with a positive, solutions-focused mindset Support customers in alignment with our service standards and company policies Maintain a friendly, professional, and positive demeanor at all times Experience with manufacturing accounting and inventory systems is a plus! We're looking for someone who has: 2+ years of customer support or customer service experience Strong communication skills with the ability to resolve customer concerns effectively A customer-first mindset and ability to build lasting rapport Proven ability to manage time, prioritize tasks, and stay organized Proficiency in Microsoft Office Suite Excellent attention to detail A consistently positive and professional attitude This could be the perfect fit for you-apply today! We look forward to meeting you. This position will provide the successful candidate with the chance to learn new skills, work as a team, and build a career. Salary commensurates with experience. As an EOE/AA employer, our company will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Requirements

• 2+ years of customer support or customer service experience
• Strong communication skills with the ability to resolve customer concerns effectively
• A customer-first mindset and ability to build lasting rapport
• Proven ability to manage time, prioritize tasks, and stay organized
• Proficiency in Microsoft Office Suite
• Excellent attention to detail
• A consistently positive and professional attitude

Nice To Haves

• Experience with manufacturing accounting and inventory systems is a plus!

Responsibilities

• Build strong relationships and trust with customers through open, effective communication
• Ensure inventory is well-stocked to meet customer needs
• Use Microsoft Excel, Word, and other Microsoft Office applications daily
• Multi-task while maintaining a high level of attention to detail
• Collaborate as part of a growing, team-oriented environment
• Troubleshoot and solve customer issues with a positive, solutions-focused mindset
• Support customers in alignment with our service standards and company policies
• Maintain a friendly, professional, and positive demeanor at all times

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed