About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience – steps from Union Square, the Ferry Building and Fisherman’s Wharf, home to Pier 39. Join Our Team The Four Seasons Hotel San Francisco at Embarcadero seeks a Sales Administrative Assistant to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! We invite you to join Four Seasons San Francisco at Embarcadero. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for individuals with not only the right skills but also the right attitude for the role!

Requirements

  • Minimum of 1 year experience as an administrative assistant in a hospitality-driven team environment
  • Proficient in computer skills (including Windows and Microsoft Suite) necessary to complete any correspondence such as proposals, letters, and office communications
  • Excellent telephone manner and ability to communicate with clients and all levels of management
  • Ability to work effectively under pressure and handle several projects/deadlines
  • Strong organizational and self-guided multi-tasking skills

Nice To Haves

  • Knowledge of Delphi/Meeting Broker/OPERA systems is preferred
  • Sales and/or event coordinating experience is a plus

Responsibilities

  • Assist with all office sales efforts, to include responding to general inquiries and client requests.
  • Liaise with guests, clients and staff on a regular basis
  • Assist clients in the absence of the Sales Managers
  • Coordinate and assist with customer events. sales appointments, site visit preparation and ability to stand-in on behalf of Sales Managers
  • Process and maintain all accounting responsibilities for Managers in accordance with established guidelines and standards, including completion of expense reports
  • Provide main telephone coverage for the sales and catering office
  • To perform duties in a timely manner: general correspondence within 24 hours, projects within the specified deadline
  • To represent Four Seasons Hotels and Resorts in the highest standards, in all areas of work, with our colleagues and customers
  • Ability to maintain all sales files in accordance with established procedures and standards
  • Maintain the Sales Office in a neat and orderly manner

Benefits

  • Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done.
  • In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios.
  • We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish.
  • Ultimately, our culture breeds success, and rewards it in many different ways.
  • Four Seasons offers an award winning work environment and an excellent benefits package which includes:
  • Hourly Rate: 36.94
  • Generous medical, dental & vision insurance plans
  • 401k Retirement plan
  • 8 weeks of New Parental Leave Pay
  • Fur Baby/Pet Insurance
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Employee Meals
  • Paid holidays, vacation & sick days
  • Laundered Employee Uniform
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