Sales and Catering Coordinator

Tandem Hospitality GroupMorgantown, WV
1d

About The Position

The purpose of a Sales and Catering Coordinator is to answer sales office phones when sales staff is not available and respond to all sales inquiries accurately, timely and in a professional manner.

Requirements

  • Appropriate college degree, and one year of related experience in hotel sales preferred
  • Strong verbal and written communication skills
  • Significant attention to detail
  • Computer skills required – experience with hotel information systems preferred

Responsibilities

  • Politely and professionally answer the telephone and greet clients.
  • Maintain an organized office environment
  • Maintain an accurate and easy-to-use system for storing sales documents
  • Create and distribute reports necessary for the department
  • Develop professional sales presentation materials with guidance
  • Respond to inquiries - inbound phone, written, advertising, tradeshows
  • Coordination of all groups as contracted by the sales manager/DOS.
  • Contact and provide appropriate follow-up on all signed/contracted business.
  • Determine and coordinate all needs of the customer.
  • Conceptualize, draft and send well-constructed and professional correspondence and proposals
  • Host property tours, familiarizing customers and potential customers with property features, products and services
  • Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication
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