Sales Assistant II (CarelonRx Puerto Rico)

Elevance Health • San Juan, PR

3d • Onsite

About The Position

Sales Assistant II Location: Carelon Global Solutions Puerto Rico building located at 1001 San Roberto St., STE 101, 401, & 501, San Juan, PR. Onsite: This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Sales Assistant II is responsible for advanced administrative support to Group or Individual sales force. How you will make an impact: Provides phone support. Processes mail and maintains supplies. Prepares and logs proposals. Researches and resolves moderately complex claim and benefit issues. Assembles and distributes open enrollment packets. Gathers, inputs, and tracks sales data. Generates sales reports.

Requirements

• Requires a high school diploma or a GED equivalent.
• Minimum of 3 years of related experience; or any combination of education and experience which would provide an equivalent background required.
• For associates working within Puerto Rico who are member or patient facing either in a clinical setting or in the Best Transportation unit, a current PR health certificate and a current PR Law 300 certificate are required for this position.

Nice To Haves

• Experience in a healthcare setting (pharmacy, clinic, or medical office) with basic knowledge of medications and patient therapies highly preferred.
• Strong communication skills and professional presence, comfortable interacting with patients and demanding physician offices highly preferred.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, high-pressure environment highly preferred.
• Team player with a problem-solving mindset, able to “triage” issues between Operations, patients, medical offices, and health plans highly preferred.
• Strong sense of ownership and initiative, willing to go beyond the minimum and take the lead in finding solutions highly preferred.

Responsibilities

• Provides phone support.
• Processes mail and maintains supplies.
• Prepares and logs proposals.
• Researches and resolves moderately complex claim and benefit issues.
• Assembles and distributes open enrollment packets.
• Gathers, inputs, and tracks sales data.
• Generates sales reports.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED