Sales Associate - LA

Gallery Dept.•Los Angeles, CA

4d•$20 - $26•Onsite

About The Position

Taking something that has a lot of life, something that someone looked at as worthless in a sense, and then making it into something that is precious and beautiful to someone, that they’ll want to keep forever. That was something that I always liked.” ~Josué Thomas Artist | Founder GALLERY DEPT. is not just another fashion clothing brand; it is a lifestyle, a vision. We strive to re-purpose and re-imagine something authentic and new with each design and garment. Our goal is to create compelling products without sacrificing quality or artistic integrity for all Sales Associate Duties/Responsibilities: Greet clients; provide a tour of the retail space while sharing the culture, vision, values of Gallery Dept. Determine clients needs and address any related concerns Respond to questions, improve engagement with merchandise and provide outstanding customer service Follow-up with clients through callbacks Perform other reasonable job functions as assigned by an immediate supervisor and/or other management Strong customer-service orientation Operating cash registers, managing financial transactions, and balancing drawers Self-motivated with an ardent desire to achieve personal and company defined monthly, quarterly, and annual goals Ability to thrive in an environment of constant change Exceptional interpersonal skills Maintain existing clientele and develop new client relationships Self- starter, takes initiative to maintain individual productivity through strong client engagement, store maintenance, and teamwork Superior product, merchandise knowledge Maintain an orderly appearance and layout throughout the sales floor Cross-selling products to increase purchase amounts Capture complete client information in POS to track purchase history and develop clientele relationships Actively supports store maintenance on the floor and back of house, including but not limited to, controlling product pulled for client, folding, steaming, etc. and all items returned to respective zones Mains a positive work environment through teamwork, collaboration and communication Attend daily meetings with team and sales supervisor to discuss scheduled appointments, product needs, and highlighted items Maintain and apply companies procedures and policies at all times Maintain appropriate physical and apparel appearance utilizing uniform standards approved by retail management

Requirements

Two years of retail sales experience preferably within a luxury retail environment
Excellent customer service and communication skills
Must be a strong team player, punctual, and excellent attendance record
Ability to multi-task, and prioritize tasks
Strong professional and personable demeanor
Exceptional organizational and time management skills
Proficient in computer skills Microsoft Office Suite, Mac, PC
Familiar with POS terminals, tablets, phone
Able to work various shifts, including weekends and holidays
High school diploma or GED equivalent preferred
Must sign an NDA
Comfortable standing for long periods of time, physically mobile; can lift up to 20 pounds

Responsibilities

Greet clients; provide a tour of the retail space while sharing the culture, vision, values of Gallery Dept.
Determine clients needs and address any related concerns
Respond to questions, improve engagement with merchandise and provide outstanding customer service
Follow-up with clients through callbacks
Perform other reasonable job functions as assigned by an immediate supervisor and/or other management
Strong customer-service orientation
Operating cash registers, managing financial transactions, and balancing drawers
Self-motivated with an ardent desire to achieve personal and company defined monthly, quarterly, and annual goals
Ability to thrive in an environment of constant change
Exceptional interpersonal skills
Maintain existing clientele and develop new client relationships
Self- starter, takes initiative to maintain individual productivity through strong client engagement, store maintenance, and teamwork
Superior product, merchandise knowledge
Maintain an orderly appearance and layout throughout the sales floor
Cross-selling products to increase purchase amounts
Capture complete client information in POS to track purchase history and develop clientele relationships
Actively supports store maintenance on the floor and back of house, including but not limited to, controlling product pulled for client, folding, steaming, etc. and all items returned to respective zones
Maintains a positive work environment through teamwork, collaboration and communication
Attend daily meetings with team and sales supervisor to discuss scheduled appointments, product needs, and highlighted items
Maintain and apply companies procedures and policies at all times
Maintain appropriate physical and apparel appearance utilizing uniform standards approved by retail management