SALES ASSOCIATE (Ashley 71st/FT)
About The Position
Sales Associate’s promote and sell merchandise displayed on show room floor; work directly with internal and external customers; follow up with customer orders and inquires; assist with any problems associated with merchandise in conjunction with customer service and warehouse operations; work on an organizational level with other departments to ensure customer needs are met; ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs; explain features of products in a manner that the customer will understand; explain features of products that will benefit the customers based on their needs; prepare sales tickets for orders obtained; assist customers in making product selections based on customers specifications; recommend, select, and help locate or obtain merchandise based on customer needs; describe merchandise and explain use, operation, and care of merchandise to customers; must stay educated on new products, policies, as well as advertisements the store is running; knowledge of methods for showing, promoting, and selling products; use excellent customer relations. Following up with customers by email and phone. Perform any other duties as directed by management.
Requirements
- Ability to lift merchandise of 10lbs
- must be able to walk or stand for long periods of time
- must be able to listen and respond to customer’s needs
- ability to communicate effectively with team members
- positive attitude when working with internal and external customers
- knowledge of employment and safety procedures
Nice To Haves
- sales experience preferred, not required
Responsibilities
- promote and sell merchandise displayed on show room floor
- work directly with internal and external customers
- follow up with customer orders and inquires
- assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
- work on an organizational level with other departments to ensure customer needs are met
- ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs
- explain features of products in a manner that the customer will understand
- explain features of products that will benefit the customers based on their needs
- prepare sales tickets for orders obtained
- assist customers in making product selections based on customers specifications
- recommend, select, and help locate or obtain merchandise based on customer needs
- describe merchandise and explain use, operation, and care of merchandise to customers
- must stay educated on new products, policies, as well as advertisements the store is running
- knowledge of methods for showing, promoting, and selling products
- use excellent customer relations
- Following up with customers by email and phone
- Perform any other duties as directed by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
