About the position
The Sales & Catering Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts as well as servicing clients/group.
Responsibilities
- Effectively attain assigned sales and revenue goals.
- Proactively conduct solicitation calls, conduct sales tours, and entertain clients.
- Build and maintain strong relationships with potential and current clients.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Develop effective sales and catering plans and actions.
- Provide exceptional customer service and personalized solutions to meet client needs.
- Collaborate with marketing and reservations teams to develop promotional materials and sales campaigns.
- Track sales performance and prepare regular reports to evaluate success and identify areas for improvement.
- Stay informed about market trends and competitor offerings.
- Maintain strong visibility in local community and industry organizations as applicable.
Requirements
- 3+ Year's experience in Hotel Sales experience preferred.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- A passion for providing exceptional customer service and building lasting relationships.
- Proficiency in general computer knowledge especially Microsoft Office Products.
- Must be willing to work a flexible schedule including weekends, evenings and holidays.
