Sales & Catering Manager

Pyramid Global Hospitality•Cincinnati, OH

1d•$60,000 - $66,000

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Are you a born performer? Are you an “Expert” in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you! What you will have an opportunity to do: At The Lytle Park Hotel, an Autograph Collection property, we believe extraordinary celebrations deserve extraordinary execution. We are seeking a detail-oriented, relationship-driven Sales & Catering Manager to bring our luxury social events to life — from elegant weddings to intimate rehearsal dinners and milestone celebrations. This role partners closely with the Senior Sales Manager, who secures and contracts the business, and then assumes full responsibility for servicing so that our operations team can flawlessly execute each event. If you thrive in a fast-paced luxury environment and love turning a client’s vision into a seamless experience, we would love to meet you. The Sales & Catering Manager is responsible for the planning, coordination, and execution of all contracted social events. This role serves as the primary liaison for the client post-contract, ensuring every detail is captured, communicated, and delivered to the highest luxury standards.

Requirements

2+ years of hotel catering or luxury event servicing experience preferred
Wedding and social event experience strongly preferred
Strong attention to detail and exceptional organizational skills
Ability to manage multiple high-touch events simultaneously
Excellent written and verbal communication skills
Experience with CI/TY, or similar event management systems preferred
Flexible schedule including evenings and weekends based on event needs

Responsibilities

Serve as the primary contact for clients after contract signature through event completion
Lead menu tastings, planning meetings, timeline reviews, and final detail confirmations
Create and distribute detailed Banquet Event Orders (BEOs)
Communicate effectively with Culinary, Banquets, Front Office, Engineering, and Housekeeping teams
Conduct pre-con meetings and ensure operational alignment across departments
Oversee event execution to ensure white-glove service and brand standards are met
Manage billing accuracy, deposits, and final invoicing in collaboration with Accounting
Upsell enhancements that elevate the guest experience and maximize revenue
Ensure compliance with Marriott, Autograph Collection, and Forbes service standards
Build lasting relationships that generate referrals and repeat business