Sales Compensation & Operations Analyst

SoftwareOne

13d•$100 - $125

About The Position

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. Job Summary The Revenue Operations Analyst plays a dual role: owning the end-to-end process for calculating, validating, and communicating sales commission payouts, while also proactively identifying opportunities to improve revenue efficiency across NORAM. On the compensation side, this role ensures accurate and timely payouts across SoftwareOne and Crayon sales organizations in accordance with company policies. On the efficiency side, this role drives continuous improvement by analyzing operational spend, identifying process inefficiencies, and recommending changes that help the organization get more value from every dollar and every hour invested.

Requirements

3+ years of experience in commissions, sales compensation, revenue operations, or financial analysis, preferably within a technology or high-growth sales environment.
Strong analytical skills with advanced Excel skills (lookups, pivot tables, data modeling).
Experience working with CRM systems and ERP billing systems.
Comfortable working with large datasets and business intelligence tools (Power BI, Excel, or similar).
Demonstrated ability to move beyond reporting to actionable insights and recommendations.
Curiosity and initiative to proactively identify problems and inefficiencies without being asked.
High attention to detail and ability to manage deadlines in a fast-paced environment.
Strong communication skills with the ability to explain complex calculations clearly.

Nice To Haves

Strong understanding of SaaS/technology revenue models, channel programs, and partner-led sales motions highly desired.
Background in Finance, Accounting, Business, Data Analytics, or related field ideal.

Responsibilities

Calculate and communicate monthly commission payouts for Crayon sales teams and quarterly commission payouts for SoftwareOne sales teams in accordance with approved compensation plans and company policies.
Process commissions based on invoices received and apply payment-based compensation adjustments in accordance with company policies and timelines.
Administer manual commission payment processes, including reconciling large data reports, matching revenue to sellers, and ensuring accurate and timely payments.
Reconcile bookings, billings, payments, incentives, and financial data to ensure accuracy and completeness.
Prepare and distribute commission statements and respond to seller inquiries or disputes in a timely, professional manner.
Provide accurate, validated compensation and attainment data to support reporting and analytics across all Crayon and SoftwareOne sellers, ensuring stakeholders have visibility into compensation results, quota attainment, and incentive performance.
Administer and audit all incentives reporting to ensure accurate and timely attainment visibility.
Provide recurring analytics and insights to stakeholders, including Sales Leadership, Revenue Operations, Finance, and People & Culture.
Identify discrepancies, trends, and risks, and proactively recommend corrective actions.
Analyze operational spend, resource allocation, and process efficiency across the region, identifying opportunities to reduce costs, eliminate redundancy, and improve how the organization converts investment into revenue.
Audit tool and subscription spend across the region, identifying unused licenses, redundant capabilities, and opportunities to consolidate or eliminate.
Analyze where sellers lose the most time to non-selling activity (approvals, data entry, process bottlenecks) and partner with RevOps to reduce friction.
Analyze account and segment profitability to inform territory Design, resource allocation, and investment prioritization decisions.
Partner with Finance on tool spend governance, supporting the monthly cost-management cycle and EBITDA delivery targets.
Support quota administration processes, including data preparation, baseline validation, and quota distribution calculations.
Assist with forecasting data preparation and reconciliation, building depth and redundancy in critical RevOps capabilities.
Contribute to continuous improvement of quota methodology and forecasting accuracy over time.
Ensure compliance with commission policies, audit requirements, and internal controls.
Partner with Territory Governance and Management to ensure quota and attainment attributions are clean and accurate each month and quarter.
Document compensation and efficiency processes and continuously recommend improvements to reduce manual effort and cycle time.
Partner with Finance on month-end close activities and commission-related accruals.

Benefits

Generous pay with bonus structure (quarterly or bi-annual depending on the role)
Independent environment without a lot of red tape where you are empowered to make decisions
Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions plus additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
401k program with employer matching 50% up to the first 10% of employee’s contributions
Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
Access to EAP and concierge services plus pre-paid legal at no cost
Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
Employee stock purchase plan
Learning and development opportunities galore, tuition reimbursement, and much more!
Specific to Nashville and Milwaukee-based office employees: company-paid parking
Winning culture, inclusive environment, and friendly people all over the world
A remote-friendly organization, with colleagues working remotely either part or full-time