Sales/Customer Service Representative
About The Position
Learn elite sales skills inside a high-performance, coached sales system. Badger Brothers Moving is one of the fastest growing companies in Wisconsin. As we continue to expand throughout the state, we're looking for high-quality people to grow with us by joining our Sales & Customer service team. We’re hiring Sales / Customer Service Representatives to join a disciplined, high-standards team built on: Clear frameworks Relentless execution of fundamentals Ongoing coaching and call reviews Objective performance measurement This is an inbound, office-based sales role in Madison, WI. What You’ll Do Handle inbound phone calls and emails from customers requesting moving estimates Lead structured sales conversations using our proven call framework (we train you) Ask strong questions, build value, present price confidently, and close Follow up with unscheduled leads Participate in regular call monitoring, reviews, and coaching sessions Continuously improve by mastering the fundamentals of great sales calls What qualities are we looking for Coachable & feedback-driven You don’t take feedback personally - you use it to get better. You like knowing exactly where you stand. Competitive, but team-oriented You want to win, while respecting standards, systems, and accountability. Comfortable on the phone You communicate clearly, confidently, and professionally. Process-driven You can follow a framework, execute consistently, and avoid cutting corners. Intrinsically motivated You don't need to be micromanaged. You improve because you want to. Interested in mastering sales as a skill Whether you’re early in your career or experienced, you want to get really good at sales—not just “have a sales job.” Reliable, consistent, and on-time The team depends on you showing up and being dependable. This Role Is NOT a Fit If: You dislike call reviews or coaching You prefer improvising instead of following a system You want a low-feedback, low-accountability environment You’re just looking for a temporary job or a pay check You often call off work or struggle with attendance
Requirements
- Coachable & feedback-driven
- You don’t take feedback personally - you use it to get better. You like knowing exactly where you stand.
- Competitive, but team-oriented
- You want to win, while respecting standards, systems, and accountability.
- Comfortable on the phone
- You communicate clearly, confidently, and professionally.
- Process-driven
- You can follow a framework, execute consistently, and avoid cutting corners.
- Intrinsically motivated
- You don't need to be micromanaged. You improve because you want to.
- Interested in mastering sales as a skill
- Whether you’re early in your career or experienced, you want to get really good at sales—not just “have a sales job.”
- Reliable, consistent, and on-time
- The team depends on you showing up and being dependable.
Responsibilities
- Handle inbound phone calls and emails from customers requesting moving estimates
- Lead structured sales conversations using our proven call framework (we train you)
- Ask strong questions, build value, present price confidently, and close
- Follow up with unscheduled leads
- Participate in regular call monitoring, reviews, and coaching sessions
- Continuously improve by mastering the fundamentals of great sales calls
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Paid holidays, vacation days, and personal time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
