Sales Director - Americas

MaxCyte, Inc•Rockville, MD

10h•$220,000 - $230,000•Remote

About The Position

The Sales Director – Americas is a senior commercial leader and a core member of MaxCyte’s Commercial Leadership Team, responsible for driving revenue growth, execution excellence, and customer success across the Americas. This role has full accountability for a hybrid commercial model: Direct sales leadership in North America, managing Business Development Managers (BDMs) and Field Application Scientists (FAS). Distributor strategy and performance management in Latin America, ensuring effective market coverage, execution, and compliance. The Sales Director will translate global commercial strategy into regional execution, balancing hands-on leadership with strategic oversight. This role requires a proven leader who can scale teams, enforce sales discipline, and partner cross-functionally to deliver consistent, high-impact commercial results across diverse markets.

Requirements

Bachelor’s degree in Life Sciences, Biomedical Engineering, or a related field. Advanced degree (PhD, MS, MBA) is preferred.
12+ years of commercial experience in life sciences or biotechnology, with 10+ years in senior sales leadership roles.
Experience in cell & gene therapy, biomanufacturing, genome engineering, or adjacent advanced life science markets.
Track record of scaling commercial organizations during periods of growth and transformation.
Experience operating as part of a global commercial or executive leadership team.
Proven success leading direct sales teams (BDMs and technical field teams) and managing distributor networks, ideally across multiple countries.
Strong experience with complex, long-cycle sales involving capital equipment, consumables, and/or scientific services.
Demonstrated strength in forecasting, KPI-driven management, and disciplined execution.
Excellent leadership, communication, and cross-cultural management skills.
Willingness to travel across North America (up to ~40–50%).

Nice To Haves

Advanced degree (PhD, MS, MBA) is preferred.

Responsibilities

Serve as a senior leader on the Commercial Leadership Team, contributing to global commercial strategy, operating rhythms, and execution standards.
Own and deliver quarterly and annual revenue targets across the Americas.
Lead regional business planning, territory design, sales funnel development, forecasting, and performance management.
Drive consistent adoption of CRM, funnel management, and data-driven decision-making to improve forecast accuracy and sales productivity.
Directly manage, coach, and develop a team of Business Development Managers (BDMs) and Field Application Scientists (FAS) operating in a fully direct sales model.
Establish clear expectations, KPIs, and accountability frameworks across sales and technical field teams.
Conduct regular field coaching, joint customer visits, and deal inspections to elevate selling effectiveness and technical engagement quality.
Partner closely with FAS to ensure strong alignment between commercial strategy and technical execution.
Own the commercial strategy and distributor model for Latin America, aligned with global standards and regional market dynamics.
Select, onboard, and manage distributors, ensuring clear expectations for revenue, pipeline development, activity levels, and compliance.
Lead distributor performance management through structured governance, including quarterly business reviews, forecasting, and KPI tracking.
Ensure distributors are effectively trained, enabled, and aligned with MaxCyte’s value proposition, pricing, and ethical standards.
Identify opportunities to optimize coverage, upgrade partners, or evolve the go-to-market model as markets mature.
Maintain senior-level relationships with key strategic accounts across pharma, biotech, and advanced academic institutions.
Serve as an executive sponsor for complex, multi-stakeholder opportunities involving capital equipment, consumables, and services.
Ensure customer needs are translated into cohesive commercial and technical strategies in partnership with FAS, Services, and Product teams.
Actively represent the Voice of Customer to Product Management, Marketing, and R&D.
Partner closely with Marketing, Field Applications, Services, Finance, Legal, Operations, Study Manager and Commercial Operations to ensure seamless execution from opportunity creation through delivery and post-sale support.
Ensure alignment on pricing, contracting, SOW development, and revenue recognition processes.
Proactively identify gaps in tools, processes, or capabilities and drive continuous improvement initiatives to support scale and consistency.
Own regional forecasting accuracy, pipeline coverage, and deal inspection rigor.
Analyze performance trends, conversion metrics, and territory productivity to guide strategic adjustments.
Contribute to annual operating plans, headcount planning, and budget management for the Americas.
Ensure compliance with corporate policies, legal requirements, and ethical sales standards across both direct and distributor-led models.