Sales Enablement Manager Breast

PfizerUniondale, NY
2dRemote

About The Position

ROLE SUMMARY With the creation of the US Customer Engagement Platform (CEP) in Oncology, the new Enablement team will strive to build an effective and efficient commercial engine to help drive growth across the Oncology Business Unit. Our goal is to deliver breakthroughs to every eligible cancer patient. ROLE RESPONSIBILITIES The Oncology Sales Enablement Manager will provide key support/leadership to (Therapeutic Area Regional Business Directors/National Sales Director) and the Director, Oncology SEM Team Lead by representing the interests of their respective sales function and with key internal stakeholders. They will strive to continuously improve sales operational effectiveness and efficiency for the benefit of customer facing colleagues, customers, and external partners. The role will have a national scope and report directly to the Director, Oncology SEM Team Lead, with dotted line reporting relationship to their respective TA aligned RBD(s)/NSD and be an integral part of the Oncology CEP organization. This role is a development role and will enable the SEM to gain a rich understanding of the operations, analytics and leadership that makes impact to the CEP organization.

Requirements

  • Bachelor’s Degree required. MBA (or similar advanced degree) considered a plus.
  • Demonstrated understanding of the pharma sales operational environment
  • 7+ years of demonstrated sales success in a field sales (or related) role
  • Recent Oncology sales experience strongly preferred.
  • Demonstrated ability to work effectively across multiple teams/functions that are both field and HQ-based.
  • Highly effective at utilizing current sales force technology platforms, and reporting, analyzing deriving insights from pharma sales data.
  • Strong communication (written and verbal), influencing, negotiating, listening and interpersonal skills to effectively develop/maintain productive internal and external relationships.
  • Effectively communicates with colleagues at all levels and across multiple functions (including senior leaders in the organization).
  • Ability to communicate with confidence and influence outcome of interactions.
  • Identifies and develops industry networks to solicit information and integrate industry best practices to the organization.
  • Demonstrated strong customer service skills.
  • Since this role is intended as a developmental assignment for high potential future sales leaders, ability to relocate for future assignments (geographic mobility) is strongly preferred.
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Responsibilities

  • Contribute to the achievement of National OBU strategic goals and operating plan commitments (such as sales targets, CFC customer engagement metrics, budget and expenditure) by maximizing field force operational effectiveness.
  • Work with Sales Leadership and Oncology SEM Team Lead to pull through all major US OBU sales effectiveness and Culture initiatives.
  • Collaborate with the US Marketing teams, by providing ongoing input on brand strategies, messaging, and resources for the field.
  • Collaborate with Sales Training to ensure that all new hire training needs are met (including field rides with new hires to ensure practical knowledge/understanding of Oncology marketplace).
  • Coordinate with CEP Enablement Directors for all above brand CFC needs including Oncology Specific Operations platform training.
  • Work closely with Sales Leaders to strengthen and enhance sales and leadership capabilities of sales organization.
  • Collaborate with CEP Director of business technology and internal partners, to develop, deploy and fully leverage new technologies designed to improve and enhance customer engagement activities.
  • Facilitate Sales Leadership Team awareness of key sales performance data & insights for successful management of the business.
  • When needed, provide data analysis / insight, project management and/or development of tools to enable adequate monitoring of sales force resource deployment, customer targeting, and sales team performance.
  • Work closely to align with Portfolio Acceleration on business rules and metrics.
  • Liaise with HQ-based platform functions, such as Incentive Compensation, Sales Training, Commercial Operations and BT.
  • Responsible for leadership and coordination of TA aligned Operations Experts (AOEs), Marketing Field Based Strategy Teams (FBSTs), OCLC, etc.
  • Assist in coordinating sales force participation and staffing in National/Regional Scientific Symposia/Conferences
  • Maintain an accurate picture of sales force needs and requirements to ensure adequate operational support is provided.
  • Establish and leverage external networks and forums to identify sales enablement best practices, technologies, environment insights and benchmarking capabilities to continually improve our operational effectiveness
  • Partner with National and Regional Sales Leaders to ensure compliance with applicable policies and procedures for field force.
  • Accountable for effective planning/support for product launches and National/Regional sales meetings
  • Accountable for effective broadcast communication to the sales team by leading the development of newsletters and other communication tools.
  • Manage the effective implementation of new technologies and the utilization of existing systems that impact the sales function.

Benefits

  • a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
  • paid vacation, holiday and personal days
  • paid caregiver/parental and medical leave
  • health benefits to include medical, prescription drug, dental and vision coverage
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