Sales Enablement Manager

ServiceTitan

About The Position

Ready to be a Titan? As our Enablement Manager, you aren't just a trainer—you are the architect of high performance. You will own the evolution of the sales journey, designing a world-class experience that empowers our "Titans" (from entry-level to Senior AEs) to reach their full potential. By joining this team, you become a strategic appendage to the Sales organization, building deep-rooted partnerships based on data-driven influence and shared success. Your goal is to eliminate friction and ignite velocity. You will be supported by a tech stack that includes cutting-edge CRMs, LMS platforms, and AI-driven productivity tools, giving you the playground to innovate beyond "traditional enablement." You won't just follow a script; you’ll create the playbooks that codify our "Sales Titan" way, ensuring value-based selling is in our DNA.

Requirements

Strategic Project Management: Experience leading complex GTM initiatives working cross functionally (e.g., rolling out a new CRM, changing a pricing model, or launching a new sales methodology).
Pristine organization, documentation, process-oriented, and ability to connect the dots for Sellers
3-5 years in Sales Enablement, Sales Training, or a high-performing quota-carrying role.
Strong understanding of sales acumen
B2B SaaS experience
Exceptional written and verbal communication skills
Ability to prioritize tasks effectively and be a team player with strong interpersonal skills and ability to inspire and motivate others
Strong ability to build and maintain stakeholder relationships
Ability to thrive in a fast-paced, unpredictable environment
Proficiency with CRMs, LMS platforms, eLearning software
Experience in the job function of the team you will enable and expert level of knowledge in the function’s processes
Experience in people management or a demonstrated ability to motivate and lead others

Nice To Haves

Experience in home services industry or adjacent trades experience plus

Responsibilities

Own the Optimization of the Sales Journey & Titan Productivity: Design and execute a world-class Sales experience that expedites high performance in Titans ranging from entry-level to Senior AEs. Innovate sales productivity tools (coaching, daily workflows, etc) through AI transformation & adoption. Measure performance and drive improvement; with our existing tools CRMs, LMS platforms, eLearning software, etc. & beyond. Thinks beyond the box of “traditional enablement” to meet sellers where they are with content that is high value, sticky in nature and fun to engage with.
Driving High-Velocity Performance: Identify performance gaps using data (Close Rate, Cycle Time, ARPU, NPS, product utilization, churn etc.) and deploy targeted interventions—whether 1:1 coaching or systemic program overhauls.
Sales Playbook Architecture: Build, maintain, and evangelize playbooks that codify the "Sales Titan" way, ensuring value-based selling is consistent across the org.
The "Voice of the Seller": Act as the bridge between Product, Marketing, Implementation, and Sales. Ensure GTM strategies & collateral (one-pagers, case studies, competitive intelligence) and product launches are translated into "seller-speak" that resonates with the Trades and our Sellers, including internal comms and change management strategies. Activate changes in product, process, systems and tools across the function.
The Architect: Orchestrate creation and execution of programs by leveraging resources across the organization, with strong cross-functional partnerships with Leadership, Operations, Product-Marketing, and more. Ability to manage multiple projects concurrently at various stages.
Full-Cycle Career Enablement: Develop "Always-on" learning paths that support the promotion cycle through the department ladder and lattice to other teams.
A Trusted Partner: Enablement is an appendage to the Sales Team, & the relationship is built on collaboration & strategic influence. Influence is backed by data & anecdotal feedback from the field.

Benefits

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

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