Sales Enablement Manager
About The Position
The Sales Enablement Manager is responsible for driving the effectiveness, readiness, and performance of B2B sales and sales development teams through structured training, content creation, coaching, and strategic enablement programs. This role serves as a people leader and subject-matter expert, partnering closely with internal sales leaders and external clients to ensure sales teams have the tools, messaging, and skills needed to exceed performance targets. The ideal candidate is not new to sales enablement or sales development, brings 2–3 years of experience leading training or enablement initiatives, and has demonstrated success managing people, developing content, and working directly with clients in a hybrid environment. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a/an Sales Enablement Manager position at Concentrix is just the right place for you! As a/an Sales Enablement Manager, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
Requirements
- 2–3 years of experience in training, sales enablement, or sales development leadership
- Proven experience leading people or cross-functional enablement initiatives
- Strong understanding of B2B sales processes, sales development, and enablement methodologies
- Experience creating sales training and enablement content (presentations, playbooks, scripts, job aids)
- Experience interacting directly with clients and managing professional relationships
- Strong communication, facilitation, and presentation skills
- Ability to work effectively in a hybrid environment and collaborate with distributed teams
Nice To Haves
- Experience supporting B2B outbound or consultative sales teams
- Familiarity with CRM systems (Salesforce, HubSpot, or similar)
- Experience with learning management systems (LMS) and enablement platforms
- Background in performance coaching, adult learning principles, or instructional design
- Experience working in a client-facing or outsourced sales environment
Responsibilities
- Lead design, implementation, and continuous improvement of sales enablement programs for B2B sales and SDR teams
- Manage onboarding, ramp, and ongoing training to drive consistent sales performance
- Translate business goals and client needs into scalable, practical enablement solutions
- Create and maintain enablement assets including playbooks, scripts, talk tracks, decks, and job aids
- Coach and develop enablement staff, fostering a culture of accountability and continuous learning
- Collaborate with marketing, sales, and product teams to ensure content accuracy, relevance, and compliance
- Build strong relationships with clients, aligning enablement strategy with evolving needs and performance goals
- Measure and optimize enablement effectiveness using performance data, providing insights and recommendations for improvement
Benefits
- Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
- DailyPay enrollment option to access pay "early," when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- A modern, state-of-the-art office setting with advanced technologies and a great team
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
- A range of other perks and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
