Sales Engineer

T2 Systems

18h

About The Position

T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC.
We didn’t become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. Which wouldn’t be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.
If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!
The Sales Engineer (SE), working closely with the PARCS Sales team, is responsible for the software (FLEX) aspect of a proposed solution from the prospect stage to the project acceptance stage. The SE contributes to the achievement of T2’s strategic goals by working closely with the sales team and project management teams, imparting the technical knowledge gained in the sales process through to the project manager and project implementation team.
This position works with internal and external stakeholders to provide guidance, information, tools, and assistance toward the successful completion of projects. It requires an in-depth knowledge of T2 products, services, and solutions, as well as the ability to understand the operation of Parking Access and Revenue Controlled facilities.
The position requires the skills and expertise needed to formulate and document a fully integrated solution based upon the client requirements. This encompasses the ability to analyze complex client environments including, infrastructure, hardware and software factors, and crafting a solution that is the best fit for the client.
The successful candidate should have in-depth parking industry knowledge combined with solid technical understanding of the hardware and software typically used in the current parking business environment.
The ability to develop and write a clear and concise document that unambiguously describes the solution to all stakeholders and articulate T2’s PARCS and related software solutions verbally to the customer is essential.

Requirements

• Bachelor’s degree from a four-year College or university.
• 3-10 years’ experience as an engineer (Technical and/or sales) in the Manufacturing/ Electronics/Parking or Transportation industry
• Travel required.
• Extensive knowledge of T2’s software products, services, and processes is required which can be obtained through intellect, technical inclination, and dedication to gain such knowledge.
• Knowledge of parking industry
• Ability to prioritize tasks and tactfully negotiate priority with end users.
• Ability to work well in a cross functional environment.
• Strong ability to effectively present information and respond to questions from prospects, customers, management, and staff.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to work under deadline pressure
• Ability to work independently as well as part of a team

Nice To Haves

• Experience in software/firmware development environment preferred.

Responsibilities

• Contributes to the sales process by providing project analysis, operational application, and technical reviews of all potential PARCS projects and attends RFP/Bid
• Provides effective and persuasive customer presentations in support of the sales engagement process.
• Prepares detailed ‘gap’ analyses to ensure that customer expectations are being positioned properly by the sales team, desired outcomes are identified, and the T2 PARCS process is followed.
• Develops scoping documentation, inclusive of agreed-upon functionality and solution requirements, to facilitate proper installation including, but not limited to, pre-install configuration, acceptance testing, and final solution delivery.
• Develops opportunity specific content, focused on the client’s “use case” and presents the tailored solution in a confident and professional manner.
• Displays leadership and collaboration across various stakeholders, both internal and external to T2, by providing technical and subject matter expertise and assisting with product implementation.
• Works directly with Product Management to assure user requirements and development commitments are met.
• Sales Engineer works with Product Management to understand and communicate latest solution software roadmaps and incorporates roadmap information into solution assessment and project development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level