Sales Manager OEM

Horseshoe Bay Resort • New Orleans, LA

8d

About The Position

The Sales Manager is responsible for generating group and event revenue for
NOPSI Hotel New Orleans through proactive business development, strategic
account management, and strong client relationship building. This role is
accountable for driving group room nights, banquet revenue, and overall hotel
profitability through aggressive prospecting, client engagement, and consistent
follow up.

The Sales Manager is expected to operate as a business generator, actively
pursuing new opportunities, maintaining a strong sales pipeline, and
representing the hotel in the local and national marketplace.

This position is classified as an Overtime Eligible Manager (OEM) role.

Requirements

• Minimum of 2 years of hotel sales experience or related hospitality sales experience.
• Demonstrated ability to generate new business and maintain strong client relationships.
• Working knowledge of hotel group sales, meetings, and events.

Nice To Haves

• Experience working within a luxury, lifestyle, or independent hotel environment.
• Familiarity with hotel sales and operations systems such as Delphi, Opera, Sertifi, or similar platforms.
• Strong negotiation, presentation, and closing skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Self motivated with the ability to manage multiple priorities in a fast paced environment.

Responsibilities

• Proactively solicit new group, meeting, and event business through prospecting, networking, referrals, and strategic outreach.
• Develop and maintain targeted account lists and action plans to penetrate key market segments and drive incremental revenue.
• Achieve or exceed established revenue goals for group room nights, banquet revenue, and total group contribution.
• Conduct outside sales calls locally and regionally to generate new business opportunities and strengthen client relationships.
• Represent the hotel at tradeshows, industry events, networking functions, and client events to increase brand visibility and secure new business.
• Respond to all sales inquiries on the day of receipt with a goal of responding within four hours whenever possible.
• Prepare customized proposals, contracts, and presentations that effectively communicate the value and experience of the hotel.
• Conduct professional and engaging hotel site tours that showcase the property’s guestrooms, meeting space, and dining outlets.
• Maintain consistent communication with clients throughout the sales cycle to ensure a seamless transition from contract to event execution.
• Collaborate closely with the Events, Banquets, Revenue Management, and Operations teams to ensure successful execution of contracted programs.
• Maintain accurate and up to date client records, opportunities, and activity tracking within the hotel’s CRM and sales systems.
• Monitor the competitive landscape and adjust sales strategies to maximize market share and profitability.
• Attend client meetings, networking functions, and hotel hosted events, including evenings and weekends when required to support business development.
• Participate in weekly sales meetings, revenue strategy discussions, and pipeline reviews.
• Travel to off site client meetings, tradeshows, and training programs as scheduled.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed