Sales Manager - East Coast

AmcorNew York, DE
2dRemote

About The Position

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description As the Sales Manager, you'll be directly responsible for delivering the sales and profit commitments of a sales team, including customer satisfaction, sales and growth targets, and profit contributions within the assigned team scope. You'll directly manage the sales team, coach sales team members along the sales funnel, and continually increases team effectiveness and productivity. Additionally, you'll be responsible for developing more senior level relationships with your team’s customers and prospects to drive growth, brand loyalty, and to act as an escalation point when necessary. We'll lean on you to be the key liaison with the marketing, innovation, customer service and any other relevant sales support function to maximize the generation and execution of sales opportunities. You'll also be expected to have a high degree of independency and accountability for the sales decision-making process within Amcor’s Value Plus commercial excellence principles. This senior role is a key contributor to the development of the team, budget preparation, continuously challenging commercial performance and delivering on key priorities and financial objectives.

Requirements

  • Bachelor's degree
  • Experience in working in an MNC environment, ideally packaging or FMCG manufacturing industry
  • Substantial experience in senior sales roles
  • Proven results track record of delivering financial targets and growing business through excellence in sales management as well as continuous improvement and efficient cost management
  • Demonstrated ability in identifying and developing talent
  • Experienced effective communicator in front of senior audience level
  • Wide negotiations experience with focus on driving growth
  • Known for developing solid customer partnerships
  • Solid technical aptitude
  • Possess a detailed knowledge of Amcor, the products, the industry and competitive market
  • Value of a sales process and ability to implement and demonstrate as such

Nice To Haves

  • Continuous improvement mindset for both self and team
  • Excellent customer service skills
  • Exceptional work ethic and strict adherence to company policy and sales goals
  • Ability to work flexible hours and multitask in a fast-paced environment through Time management and ability to prioritize and delegate tasks appropriately
  • Motivating and leading others

Responsibilities

  • Sets up clearly defined account plan aligned to business’ capabilities
  • Leads the development of annual operating plans and overall strategic objectives relative to the accounts of their team members
  • Appraises existing sales performance and directs the sales programs and strategic objectives within the region
  • Establishes, in conjunction with the business management, the sales, growth and margin targets as part of the operating plan and forecast processes with high degree of accuracy
  • Monitors businesses performance against targets
  • Ensures that the products are marketed and sold in accordance with the operating plan to obtain maximum profitability, having regard to manufacturing capacity and inventory strategy
  • Coordinates any required corrective actions to sales programs and/or processes as necessary to achieve such sales targets
  • Executes pricing and Raw Material Pass through campaigns according to commercial price policy in order to protect and defend company margins
  • Leads, develops, motivates and assigns people to appropriate tasks.
  • Has a key role in hiring new talent, ensures career development and succession planning is in place
  • Achieves and maintains performance excellence of the team, manages the individual KPI’s and addresses gaps effectively (e.g. Sales Funnel Management)
  • Implements commercial excellence programs in the Sales team
  • Model Amcor’s values in all internal and external dealings, exhibiting desired behaviours and approaches in all business activities
  • Defines training needs and capabilities development of team members.
  • Ensures that all sales personnel are trained to perform their jobs effectively, and selects new staff as required
  • Plans, controls and directs activities of the sales force to obtain maximum time efficiency and prioritization, sales volume, growth and contribution
  • Assists and coaches sales team members with negotiations and agreements with customers
  • Ensures customer relationship matrixes are built, with contacts assigned and healthy relationships established
  • Ensures consistent delivery of “One Amcor Way” as per the Value Plus Commercial Excellence Program
  • Provides the senior management with regular business updates and course of action
  • Ensures account plans are documented and kept updated for key accounts under the responsibility of their team members and stored in Sales Force
  • Drives an effective and proactive Sales Funnel Management with the objective of Achieving annual goals, enabling BD/AM team Ensuring focus on priority opportunities & accounts Assessing needed help, solving seller / account specific issues Engaging proactively to improve team performance
  • Supports S&OP process and is responsible for rolling forecasting process
  • Demonstrates leadership and builds highly collaborative relationships between the Account(s) within the Region portfolio and Amcor with cross functional teams (incl. senior leadership, procurement, engineering, quality, operations, sales management, support teams, key Amcor global contacts, etc.)
  • Supports and guides sales team in managing initiatives from concept through to sales and delivery; identifying and aligning resources required to execute
  • Coordinates Executive Management, R&D, Marketing and other functions to support account

Benefits

  • Medical, dental and vision plans
  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
  • Company-paid holidays starting at 8 days per year and may vary by location
  • Wellbeing program & Employee Assistance Program
  • Health Savings Account/Flexible Spending Account
  • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
  • Paid Parental Leave
  • Retirement Savings Plan with company match
  • Tuition Reimbursement (dependent upon approval)
  • Discretionary annual bonus program (initial eligibility dependent upon hire date)
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