Sales Operations and Analytics Director
About The Position
NVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®. Reporting to the Chief Revenue Officer, this role will work collaboratively across all levels of the organization. If you are the person that is driven by data and how this data impacts the success of the organization, this may be the role for you.
Requirements
- 2+ years in sales operations, commercial analytics, or revenue operations
- Expert-level Power BI — you build dashboards from scratch, not templates
- Strong Salesforce proficiency — configuration, reporting, workflow automation; Salesforce Admin certification preferred
- Ability to translate complex data into clear, executive-ready narratives
- Analytically rigorous AND commercially curious — you understand what the numbers mean in the field
- Working proficiency with AI tools applied to analytics, reporting, or process automation
Nice To Haves
- Background in med-tech, pharma, ophthalmology, or healthcare services
- Experience supporting field sales organizations (not just inside sales)
- Exposure to PE-backed or high-growth environments
- Comfort working directly with senior leadership and presenting to the C-suite
Responsibilities
- Salesforce CRM Architecture & Hygiene — own the configuration, process flow, and data integrity of our Salesforce environment; look for ways to improve and design future iterations of data capture
- Power BI Dashboards & Commercial Intelligence — design and maintain reporting infrastructure that gives Area Managers, Patient Counselors, and executive leadership real-time visibility into key metrics
- Pipeline & Funnel Analytics — track lead-to-procedure conversion, referral performance, Eye Care Partner Activity (ECP) partner activity, and procedural volume across LASIK, cataract, glaucoma, and iDose TR
- Sales Process Support — work with sales leadership to develop workflows and analytics for field activity
- Forecasting & Business Reviews — build models and narratives that support quarterly business reviews, board reporting, and PE-level performance visibility
- Cross-functional Coordination — work directly with sales leadership, marketing, and finance to align data strategy with commercial execution
- AI-Assisted Analytics — research and leverage AI tools to accelerate reporting workflows, surface insights faster, and automate repetitive data tasks; research AI tools to assist with training and sales improvement across all call center and sales roles in the organization.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
