Sales Operations Consultant - Atlanta, GA

NCR Corporation • Atlanta, GA

2d • Onsite

About The Position

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Help us run the world's top brands. At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.

Requirements

• 7+ years experience in Program Management, Sales Ops/RevOps, Customer Success Ops, or similar roles driving cross functional execution and operating cadence.
• Demonstrated ability to manage dependencies, drive action closure, and communicate crisply with executive stakeholders.
• Strong experience with operational tracking and reporting tools (Smartsheet or equivalent), including dashboards/reports and workflow automations.
• Analytical rigor and attention to detail (data integrity, consistent definitions, leadership ready summaries).
• Excellent written and verbal communication; able to synthesize complex topics into clear status, risks, and decisions needed.

Nice To Haves

• Experience supporting renewals motions (renewal forecasting/pipeline hygiene, renewal risk management, renewal process discipline).
• Familiarity with customer health frameworks (R/Y/G governance, escalation workflows, NPS/detractor follow-up).
• Comfort partnering with BI/data teams and dashboards (Power BI) to improve reporting visibility.

Responsibilities

• Run the operating cadence: Own the cadence rhythm that reviews at risk accounts (Red/Yellow), renewal risk, blockers, and next actions; ensure commitments and timelines are captured and driven to closure.
• Govern the “source of truth”: Maintain the primary tracker(s) and executive-ready outputs (dashboards, reports, readouts) to ensure consistency, accuracy, and leadership visibility.
• Drive recovery plans: Ensure Red/Yellow accounts have clear recovery plans with owners and dated milestones; escalate stalled actions quickly to keep momentum.
• Coordinate resolver partners: Facilitate working sessions with resolver groups (Delivery/Support/Product/Ops/etc.), confirm accountability, and maintain current status and next steps in the tracker for ELT visibility readouts.
• Support renewal readiness: Translate customer health signals into renewal actions; strengthen renewal execution discipline through clear tracking of risks, dependencies, and readiness.
• Improve tooling & process: Identify friction in workflows and implement enhancements (templates, governance rules, automations, reporting improvements) to reduce manual effort and increase reliability while the organization evolves beyond interim tooling.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed