About the position
The Sales Product Specialist assists the Sales Advisor with selling new and used vehicles to customers. When interacting with customers, the specialist seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, priority is given to helping other team members deliver exceptional guest experiences by being highly responsive to their requests for information or assistance that will help them serve our guests. The specialist treats all co-workers, customers, and vendors professionally and with respect, adheres to Company Policies and Procedures, maintains a clean and organized work area, and upholds a professional appearance in accordance with the dealership dress code. Responsibilities include contacting and communicating with customers to identify their needs using the sales process, greeting customers upon arrival, presenting different vehicle models and providing product information, showing customers vehicles on the lot and knowing the inventory, building rapport with customers to establish a base of referrals, introducing customers to a sales advisor when they are ready to move forward with a purchase, and identifying product quality points and craftsmanship while informing customers of incentives.
Responsibilities
- Assist the Sales Advisor with selling new and used vehicles.
- Deliver exceptional guest experiences during customer interactions.
- Help team members by being responsive to their requests for information or assistance.
- Treat co-workers, customers, and vendors with professionalism and respect.
- Adhere to Company Policies and Procedures.
- Maintain a clean and organized work area.
- Uphold a professional appearance and adhere to the dealership dress code.
- Contact and communicate with customers to identify their needs using the sales process.
- Greet customers upon arrival.
- Present different vehicle models and provide product information.
- Show customers vehicles on the lot and know the inventory.
- Build rapport with customers to establish a base of referrals.
- Introduce customers to a sales advisor when they are ready to purchase.
- Identify product quality points and craftsmanship and inform customers of incentives.
Benefits
- Bi-Weekly Pay
- Paid holidays & paid time off
- Deferred Holiday Pay
- Match Paid training
- Stock Awards (select management and front-line team member’s eligible)
- Medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Digital career path tool for career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join community service initiatives with paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
