About The Position

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. The Role GuestyPay is a core growth engine for Guesty. As a Sales Specialist, you are responsible for the “Internal Sale”—taking customers who have expressed interest and driving them through the final stages of the funnel. You are the bridge between a signed contract and a live, revenue-generating merchant. This is a high-velocity, junior sales position. You aren’t just an administrator; you are a pipeline driver. Your mission is to use your persuasion, persistence, and problem-solving skills to overcome friction, handle objections, and ensure our users successfully adopt Guesty’s fintech solutions.

Requirements

  • High Energy & Resilience: You thrive in a fast-paced environment and view “no” as a challenge, not a setback.
  • Payments experience- as a must
  • Strong Communication: You can craft compelling emails and hold professional, persuasive phone conversations with business owners.
  • Extreme Organization: Ability to manage a dense “to-do” list with zero balls dropped.
  • Tech-Savvy: Familiarity with Salesforce, Zendesk, or Google Suite is a plus.
  • Ambition: You are looking to kickstart a career in Fintech or SaaS Sales and are willing to put in the work to master the fundamentals.

Responsibilities

  • Drive Account Activation: Own a high-volume pipeline of pending applications. You are measured on your ability to turn “Pending” into “Closed-Won.”
  • Persuasive Outreach: Conduct high-volume outbound calls and emails to motivate users to complete the GuestyPay application process.
  • Objection Handling: Confidently address customer concerns regarding documentation, security, and process complexity. You don’t take “I’ll do it later” for an answer.
  • Pipeline Management: Monitor hundreds of accounts simultaneously, ensuring no deal “stagnates” in the funnel for more than 72 hours.
  • Cross-Functional Collaboration: Partner with the Underwriting and Operations teams to troubleshoot application errors and expedite bank approvals.
  • Product Advocacy: Learn the “Why” behind GuestyPay to effectively pitch its value proposition over competitors during the onboarding journey.
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