Sales Specialist

Samsung SemiconductorSan Jose, CA
7dOnsite

About The Position

Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities. The Sales Specialist is responsible for tracking and managing orders, verifying pricing, working with Logistics. Monitor accounts receivable, process RMA’s, sample requests and create invoices for certain accounts as needed and resolve issues. Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work policy. Reports to: Manager, Sales Administration

Requirements

  • BA degree
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to calculate figures and amounts
  • Proficient Excel, Outlook
  • Resourceful Achiever: self-driven and proactive, you apply logic and reason to effectively solve problems and manage risks.
  • Avid Learner: you eagerly take on new challenges and seek out opportunities to grow and stretch.
  • Passionate Owner: you are energized by your work, taking ownership and delivering results without ego.
  • Committed Collaborator: with a positive attitude and commitment to get to the best result, you welcome ideas from others and drive processes forward in an inclusive manner.

Nice To Haves

  • BA degree or experience in Sales , detail oriented, communication skills

Responsibilities

  • Support Sales Representatives, HQ and customers-answer questions, resolve issues.
  • Track and manage product owed to customers, including expediting orders, verifying pricing, working with warehouse to ensure product is shipped quickly and efficiently to customers.
  • Monitor accounts receivable and resolve credit issues with customers and Samsung’s credit department.
  • Aggregate customer and sales forecast; enter data into the Demand Planning system
  • Monitor and process all RMA requests and discrepant returns.
  • Manage sample request.
  • Create, enter and invoice customer orders through SAP
  • Prepare and provide reports to management

Benefits

  • Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
  • Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
  • Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
  • Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
  • Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
  • Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.
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