Sales Support/ Account Manager - Stop & Shop
About The Position
The Sales Support / Account Manager - Stop & Shop role provide essential administrative, logistical, and client-facing support to the sales team. Key duties include monitoring performance metrics and preparing sales reports, creating sales proposals, handling client inquiries via phone/email. Drive sales success by developing and executing tailored regional or account-specific sales plans that exceed quotas and support our revenue goals. You'll actively engage with existing customers to understand their needs, offering tailored product solutions and comprehensive support. Building and maintaining strong, long-term relationships with both new and existing clients will be key, as will consistent, responsive communication. You’ll collaborate with various internal departments to ensure exceptional client management and attend key industry events to stay ahead. A proactive, positive, and solution-oriented approach will be crucial to thriving in this dynamic position. Remote – must be local (within 90 minutes) to Boston, MA to attend in-person meetings with retailer Stop & Shop HQ
Requirements
- Previous experience in sales support, customer service, or a similar administrative role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software or other relevant data platforms
- Strong organizational, time-management, multitasking, and communication skills.
- Strong knowledge of the consumer products industry (specifically food products)
- Relationships or experience with ADUSA, Stop & Shop are preferrable
- 4-year bachelor’s degree, and/or similar industry experience
Nice To Haves
- Experience calling on Stop & Shop
- Strong Excel skills
- Prior agency or food broker experience
- Prior grocery retailer experience
Responsibilities
- Support the sales team by performing data entry duties with regards to sales figures, metrics and other key data
- Create and execute a regional or account-specific sales plan that meets or exceeds established sales quotas and supports company revenue and profit targets.
- Meet regularly with existing customers to understand their evolving business needs and position product solutions to address those needs, provide all maintenance, new item submissions, promotional support, etc.
- Build long-term, productive, and mutually beneficial relationships with existing and new customers & clients.
- Maintain consistent communication and timely follow-up with customers and clients and be available and responsive to their real-time needs.
- Work effectively/professionally with company’s internal departments (Client Partnership Managers, Marketing, Insights, Client Services, Business Support Specialists & Accounts Receivable), assuring elite management of our clients and customers businesses.
- Attend all required national trade shows, market specific sales meetings, client specific sales meetings, or any other necessary functions (established by your supervisor)
- Approach ALL aspects of the role with a winning, “can-do,” positive, progressive, solution-based mindset.
Benefits
- PTO & Sick Days
- 11 paid company holidays per year
- 1 Floating Holiday
- 2 paid volunteer days per year
- Bonus eligible
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day thru Labor Day)
- Work from home flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
