Sales Support Associate (Remote)

AO GlobeLife • San Francisco, CA

5d • Remote

About The Position

AO Globe Life is a company that works with all major members of labor unions, credit unions, associations, and their families across the US, providing them with permanent benefits. We are committed to protecting every child and serving all working families, and we are seeking dedicated individuals to join our growing team. We're seeking a Remote Sales Support Associate to join our growing team. You'll guide clients through their benefits programs, ensuring clarity, professionalism, and exceptional service.

Requirements

• Legally authorized to work in the United States.
• 1+ years of customer support, admin, or sales experience preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and listening abilities.
• Basic computer skills (CRM systems, email, Microsoft Office).
• High school diploma or higher education required.

Nice To Haves

• Previous experience in customer service or insurance preferred.

Responsibilities

• Serve as the first point of contact for clients via phone and Zoom.
• Explain and review permanent benefits clearly and accurately.
• Guide clients through enrollment and claims processes.
• Maintain accurate documentation of all client interactions.
• Collaborate with team members to deliver an exceptional customer experience.
• Maintain customer records and update policy details as needed.

Benefits

• Comprehensive Benefits: Dental, Vision, Medical, and Life Insurance, travel insurance, and death benefit.
• In-depth training; no prior experience needed, to accelerate your personal and professional development.
• Career Growth: Performance-based promotions and income
• Work remotely with flexible scheduling.
• Rewards & Recognition: Incentive trips 4 times a year and performance-based bonuses
• Positive Culture: Inclusive, supportive environment where your contributions are valued and your success has no limits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED