Sales Support Representative - Builder

FERGUSON•Austin, TX

9d•$20 - $31

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Are you ready to embark on an exciting journey in the world of sales? We are looking for a driven individual who is ready to kickstart a rewarding career path and explore new opportunity within our organization! What to expect: This role is roughly a 24-month program designed to accelerate a career in sales by rotating through several elements of training that provide guided development, and on-the-job learning. This program offers opportunities for you to gain exposure in different areas of the business, shadow key partners, and receive formalized mentorship. Upon successful completion of the program, the associate will move into one of our several sales destination roles. Learn: Participate in workshops, programs, and other learning opportunities to enhance your sales skills and industry knowledge. Engage actively in training sessions to understand the company's products, services, sales techniques, and processes. Shadow: Shadow experienced sales professionals to observe their interactions with clients, sales strategies, and negotiation techniques. Observe the sales process from prospecting to closing deals, including customer relationship management and post-sale support. Develop: Actively seek feedback from mentors, supervisors, and peers to enhance your skills and performance. Participate in performance evaluations and assessments to track your progress, identify strengths and areas for improvement, and set goals for professional development.

Requirements

Bachelor’s degree from an accredited university, preferred; 1-3 years of experience accepted in lieu of bachelor’s degree
Exhibit a strong desire to be in a sales-focused role, and to learn about products, services, sales technologies, and processes at Ferguson
Innately self-motivated with a consistent track record of driving results
Possess a natural penchant for assisting customers and addressing their needs effectively
Demonstrate an ability to be flexible and open to change

Responsibilities

Provide support to the sales team in various tasks such as outlining project tasks and timelines, prospecting for new leads, and handling customer inquiries
Assist in the development of sales proposals, contracts, and other documentation required for closing deals
Support sales projects and initiatives by coordinating tasks, tracking progress, and ensuring timely completion of deliverables
Interact with customers to understand their needs, address inquiries, and provide information about products or services
Capture feedback from customers to identify areas for improvement and enhance the overall customer experience
Take the initiative to learn new sales techniques, tools, and technologies that can contribute to your success in the role