Sales Support Representative - Inbound and Outbound

The Third EstimateSolon, OH
5d$18 - $28

About The Position

Sales Support Representative - Inbound and Outbound Turn Conversations Into Closings. Turn Effort Into Income. Exterior Home Improvement Industry | Solon, OH Full-Time - All shifts available $18–$28/hr + UNCAPPED Commission This is a high-energy, high-accountability, performance-based role for professionals who know how to: Build trust quickly Ask the right questions Control a conversation Convert interest into action If you want a steady hourly base and the ability to dramatically increase your income — this is where skill meets opportunity. What You’ll Actually Do You are the first impression of The Third Estimate — and that voice matters. This role is built for people who take ownership of their numbers. Who Thrives Here You’ll excel if you: ✔ Speak with confidence and clarity ✔ Enjoy competition and performance tracking ✔ Want your paycheck tied to your effort ✔ Think fast and adapt mid-conversation ✔ Stay organized under pressure ✔ Embrace coaching and continuous improvement If you prefer clear metrics over vague expectations — you’ll love it here. We hire for attitude, coach for skill, and reward for results. We don’t cap income. We reward performance. Why The Third Estimate? Serving Northeast Ohio since 1996 Strong reputation and brand recognition Growth-focused and performance-driven Accountability without micromanagement Real career progression — not empty promises At The Third Estimate, your voice creates opportunity — for the homeowner and for you. Ready to Earn What You’re Worth? If you want: A career path Performance-based pay A team that pushes you to grow And a role where your effort shows up on your paycheck Apply today! The Third Estimate Where conversations create opportunity — and opportunity builds careers.

Requirements

  • 1–2+ years in customer service, inside sales, or call center
  • Home improvement knowledge is a plus (we’ll train you)
  • High school diploma or GED

Nice To Haves

  • Home improvement knowledge is a plus (we’ll train you)

Responsibilities

  • Manage high-volume inbound & outbound calls
  • Identify homeowner needs through confident, consultative conversations
  • Educate customers on roofing, siding, windows, and exterior solutions
  • Schedule qualified, high-intent appointments for our Sales team
  • Re-engage warm leads and past customers
  • Maintain detailed CRM documentation
  • Collaborate with Sales & Operations to ensure seamless handoffs
  • Consistently hit — and exceed — daily & monthly KPIs

Benefits

  • $18–$28/hour base pay
  • UNCAPPED commission structure
  • Predictable schedule
  • Clear KPIs and bonus potential
  • Ongoing coaching & skill development
  • Defined advancement pathways
  • Leadership that invests in your growth
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