Sales Support Representative

Brady Corporation • Milwaukee, WI

8d

About The Position

The Sales Support Representative provides critical assistance throughout the
sales cycle. They serve as the primary link between the sales team, the
customer, and internal departments like Finance and Logistics. By managing
processing complex orders, and maintaining the CRM, they ensure that the sales
pipeline moves efficiently and that customers receive professional, timely
service after a sale is closed.

Responsibilities

• Act as the primary resource for our sales team, assisting with the identification and successful implementation of products in new or complex customer applications
• Provide timely responses via multiple communication platforms
• Explain product features, pricing, shipping policies, or warranty terms clearly and accurately
• Maintain Brady policies while maintaining a positive customer relationship
• Log details of every interaction, including the issue, the resolution, and any follow-up needed and executing necessary actions
• Identify patterns and report them to management or the sales team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees