Sales Support Representative - Waterworks

FERGUSON•Tucson, AZ

1d•$19 - $30•Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative. This position will work onsite in Tucson, AZ Starting pay rate at $24 and may be higher based on experience Schedule: Monday through Friday, 7:00 AM to 4:00 PM

Requirements

1-3 years of sales and/or customer service experience is preferred.
Proficient in Microsoft Office 365.
Exhibit strong communication skills, including the ability to upsell.
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
Ability to react well in a fast-paced environment & follow through on commitments.
Comfortable with heavy lifting.
Ability to quickly learn product knowledge and processes.

Nice To Haves

Bilingual is a plus
Highly motivated and customer service oriented mentality with ability to build relationships is a plus.

Responsibilities

Work together with Sales associates to support customer needs by determining the best products and solutions.
Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM) system and phone system.