Sales Support Representative

ITT • Placentia, CA

1d • $65,600 - $98,200

About The Position

The purpose of this position is to provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management. Specifically, this includes reviewing specifications, making pump selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting. This role can be located in Placentia, California; Colfax, North Carolina; or Baton Rouge, Louisiana.

Requirements

• Strong verbal and written communication skills
• Strong attention to detail
• Proficiency with MS Office and pump selection software
• Self-starter with a positive attitude
• Highly organized with ability to handle multiple tasks with quick turnaround requirements
• 5+ years’ experience in rotating equipment, ideally pumps.

Nice To Haves

• Knowledge of municipal water and wastewater systems is preferred
• Knowledge of typical municipal tender process is preferred
• BS Degree in Mechanical Engineering is preferred

Responsibilities

• Review customer specifications and prepare comprehensive professional proposals.
• Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
• Handle customer telephone inquiries.
• Interface with outside vendors to solicit quotes for equipment.
• Effectively process orders and manage any issues that arise.
• Act as a liaison between operations and the customer.
• Participate in sales calls with the Sales Engineer as part of development.
• Provide technical support to customers.
• Participate in pre-award meetings as required.
• Develop effective rapport with customer contacts.

Benefits

• ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level