Boar's Head Brandposted 11 days ago
Full-time • Entry Level
Midlothian, VA

About the position

The Sales Trainer/Food Product Demonstrator plays a key role in developing new customer relationships while maintaining service levels with existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and foodservice customers. We are looking for individuals with a passion for providing excellent customer service and excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

Responsibilities

  • Brand Artist: Itemized check in of delivered goods with customer representative, complete bi-weekly customer inventory, create bi-weekly orders based on established inventory levels, pull credits, create out of date memos, and issue customer credits, complete merchandising resets and recommend opportunities for cross merchandising.
  • Brand Coach: Complete 1 on 1 training with customer’s employees including exceptional customer service, product knowledge, product parings, slicing technique, etc., complete assigned Go-Spot-Check missions.
  • Brand Steward: Delivery of perishable goods to customers, monitor truck maintenance schedule and coordinate necessary maintenance.
  • Brand Advisor: Continuously cultivate relationships with customer by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges, build awareness of our premium delicatessen products by engaging consumers through product sampling.
  • General: Complete additional activities or special projects as assigned.

Requirements

  • High school diploma or equivalent; including basic math and reasoning.
  • Ability to speak and read English.
  • 1+ years of experience as Brand Associate or 3 years of experience in a customer service, sales, warehouse or similar role.
  • Successful mastery of Brand Associate essential functions and requirements.
  • Valid driver’s license and clean driving record.
  • Basic computer skills.
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