Salesforce Administrator

AMIRA LEARNING INC

2d•Remote

About The Position

Amira Learning accelerates literacy outcomes by delivering the latest reading and neuroscience with AI. As the leader in third-generation edtech, Amira listens to students read out loud, assesses mastery, helps teachers supplement instruction and delivers 1:1 tutoring. Validated by independent university and SEA efficacy research, Amira is the only AI literacy platform proven to achieve gains surpassing 1:1 human tutoring, consistently delivering effect sizes over 0.4. Rooted in over thirty years of research, Amira is the first, foremost, and only proven Intelligent Assistant for teachers and AI Reading Tutor for students. The platform serves as a school district’s Intelligent Growth Engine, driving instructional coherence by unifying assessment, instruction, and tutoring around the chosen curriculum. Unlike any other edtech tool, Amira continuously identifies each student’s skill gaps and collaborates with teachers to build lesson plans aligned with district curricula, pulling directly from the district’s high-quality instructional materials. Teachers can finally differentiate instruction with evidence and ease, and students get the 1:1 practice they specifically need, whether they are excelling or working below grade level. Trusted by more than 2,000 districts and working in partnership with twelve state education agencies, Amira is helping 3.5 million students worldwide become motivated and masterful readers. Job Summary: We are seeking a proactive and detail-oriented Salesforce Administrator to own and optimize Amira Learning’s Salesforce platform, while also supporting Certinia (FinancialForce) for financial and operational workflows. This role is critical to supporting our go-to-market and finance teams, improving operational efficiency, and ensuring data integrity as we scale. You will work closely with Sales, Marketing, Customer Success, Finance, and Operations to translate business needs into effective system solutions.

Requirements

2+ years of experience as a Salesforce Administrator
Hands-on experience configuring Salesforce using declarative tools, especially Flow
Experience supporting or partnering with finance systems such as Certinia (FinancialForce) or similar ERP/financial platforms
Strong understanding of Salesforce data model, security, and reporting
Salesforce Administrator Certification (ADM-201) or willingness to obtain within a defined timeframe
Strong analytical and problem-solving skills with high attention to detail
Excellent communication skills and ability to collaborate with technical and non-technical stakeholders

Nice To Haves

Hands-on experience administering Certinia (FinancialForce)
Experience supporting Sales Cloud and Customer Success workflows
Experience in a SaaS or high-growth environment
Familiarity with RevOps and Finance processes including pipeline management, billing, renewals, and forecasting
Experience with Salesforce integrations and data tools
Additional Salesforce certifications (Advanced Administrator, Platform App Builder)

Responsibilities

Serve as the primary administrator for Salesforce, including user setup, roles, profiles, permissions, and security controls
Configure and maintain Salesforce objects, fields, page layouts, validation rules, flows, and automations using best practices
Administer and support Certinia (FinancialForce), including user access, configurations, and ongoing system maintenance
Partner with Finance and Operations teams to support billing, revenue recognition, and financial reporting workflows in Certinia
Partner with Revenue Operations and cross-functional stakeholders to gather requirements and implement scalable Salesforce and Certinia solutions
Build and maintain dashboards and reports to support sales forecasting, pipeline management, renewals, and financial visibility
Support Sales, Customer Success, Finance, and Operations users by troubleshooting issues and providing ongoing training and documentation
Ensure data quality and integrity across Salesforce and Certinia through audits, validation rules, deduplication, and process improvements
Manage system releases, sandbox testing, and deployment of enhancements
Support and maintain integrations between Salesforce, Certinia, and third-party tools
Document system configurations, processes, and best practices