Salesforce Architect

Great Day Improvements: A Family of Brands•Twinsburg, OH

2d•Hybrid

About The Position

We are seeking a Salesforce Architect to provide technical ownership and leadership for our Salesforce ecosystem, ensuring the platform remains scalable, secure, maintainable, and aligned to enterprise priorities. This role defines solution architecture, establishes platform standards, and enables consistent delivery across internal teams and implementation partners. This position is a hands-on execution leader who partners closely with business leaders, engineering teams, and external vendors to translate priorities into well-designed solutions and drive work through completion. The Salesforce Architect removes delivery roadblocks, ensures high-quality releases, and maintains strong operational discipline across platform design, configuration, development, automation, integrations, and release governance. In addition to delivery execution, this role strengthens architectural maturity through clear patterns, reusable standards, strong documentation, and consistent governance. The Salesforce Architect is accountable for platform health and delivery outcomes, with a focus on speed, consistency, reliability, and long-term supportability as Salesforce continues to scale across the organization.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
10+ years of overall IT experience, including:
6+ years designing and delivering distributed systems, integrations, or middle-tier solutions
5+ years of Salesforce platform experience (configuration, data model, automation, security, and delivery leadership)
4+ years in Solution Architecture, Salesforce Architecture, or comparable technical leadership roles
Proven ability to lead architecture across multiple initiatives, while driving execution to deliver business value.
Strong technical depth in:
Salesforce platform architecture and configuration standards
Data modeling, validation strategy, and lifecycle governance
Automation patterns and Flow strategy
Security and access model design
Custom development concepts (Apex, APIs, async processing, where applicable)
Demonstrated experience designing Salesforce integrations with enterprise systems using APIs and middleware/iPaaS patterns.
Strong ability to analyze complex cross-system issues and drive resolution through collaboration and architectural clarity.
Strong documentation discipline, including producing and maintaining technical design artifacts, standards, and architecture diagrams.
Experience working in Agile delivery environments, with strong release governance and operational readiness discipline.
Salesforce certifications such as Application Architect, System Architect, Integration Architect, Data Architect, Sharing and Visibility Architect, Platform Developer I or II.
Experience leading at least one end-to-end Salesforce implementation, including integrations with enterprise systems.
Experience supporting continued maintenance of a Salesforce implementation, including change requests, optimizations, and new feature delivery.
Familiarity with DevOps and release tooling (Jira, Azure DevOps, Git-based CI/CD).
Experience in regulated or control-driven environments (ITGC, PCI, HIPAA, or similar), and comfort with change control and traceability.
Experience with multi-org strategies, org consolidations, or large-scale segmentation patterns.
Knowledge of common testing methodologies and quality assurance practices that ensure stable releases.

Nice To Haves

Experience architecting CRM platforms in a high-growth, multi-business unit environment with competing priorities and shared governance.
Proven Delivery in Salesforce at scale(multi-org, segmentation, or consolidation strategies) with strong platform guardrails.
Experience building and enforcing DevOps and release discipline.
Background in data governance and reporting readiness, including object strategy, lifecycle rules, and analytics enablement.
Experience operating in control-driven environments with strong change control, traceability, and audit readiness.
Prior leadership of vendors/partners with demonstrated ability to drive accountability, quality, and predictable delivery.
Experience with performance/scalability tuning and operational monitoring practices for production stability.

Responsibilities

Own end-to-end solution architecture across Salesforce, ensuring designs are executable, scalable, maintainable, and aligned to platform standards.
Lead technical design and working sessions to drive decisions, remove ambiguity, and keep delivery moving.
Provide technical direction across configuration, automation, custom development, and ecosystem connectivity, ensuring solutions are built correctly the first time.
Serve as the senior technical escalation point for complex Salesforce design decisions and cross-system issues.
Provide strategic, technical, and operational leadership in support of business and technology transformation initiatives.
Translate business capabilities and requirements into solution architectures that align with business strategy, technology standards, and platform guardrails.
Define and document functional and non-functional requirements in partnership with business and delivery teams, including performance, scalability, security, monitoring, supportability, and operational readiness.
Promote reuse and standardization across programs to accelerate responsible delivery and reduce long-term complexity.
Stay current on emerging Salesforce capabilities, architecture patterns, and industry best practices, then recommend practical adoption aligned to business outcomes.
Establish and enforce platform standards and reference patterns across: Configuration, metadata, and naming conventions Automation strategy and guardrails Development of standards and code quality Environment strategy and release discipline
Create and maintain architecture artifacts that drive clarity and execution, including: Reference architectures and solution patterns Systems models and workflow diagrams Data model standards and documentation Architecture decision records and design guidelines
Validate solution compliance to standards and confirm delivered capabilities align with architectural intent.
Document and enforce solution review processes to reduce rework, increase stability, and improve delivery consistency.
Own Salesforce data model strategy, ensuring object design, relationships, and data integrity rules support both current execution and future scale.
Drive consistency for field strategy, lifecycle management, validation rules, and extensibility patterns.
Ensure architecture supports reporting reliability, analytics readiness, and consistent operational outcomes.
Define integration patterns and standards that connect Salesforce to enterprise systems.
Partner with the integration team to ensure stable connectivity, clear ownership boundaries, and reliable operations, including monitoring and error handling.
Ensure cross-system designs avoid duplicated logic and enable consistent business process execution across platforms.
Own Salesforce security architecture standards, including sharing model, roles, permission sets, and data visibility controls.
Partner with security stakeholders to ensure solutions align with enterprise security requirements and audit expectations.
Proactively identify architecture risks and drive mitigation plans that prevent production instability and rework.
Provide technical direction and oversight to consulting partners and external delivery teams.
Review partner solution designs and implementation work to ensure quality, scalability, maintainability, and standards compliance.
Drive accountability for outcomes by raising risks early, resolving gaps quickly, and ensuring delivery stays aligned to expectations.
Partner directly with business leaders to understand objectives, define success criteria, and drive decisions that keep delivery moving.
Work closely with the internal teams to ensure requirements are actionable and aligned to scalable design standards.
Support delivery teams through planning, execution, and release readiness, ensuring solutions are operationally complete and supportable post go-live.