Salesforce Business Analyst Trainee
About The Position
Customertimes is launching our Salesforce Business Analyst Trainee Program, where selected participants will receive free professional training led by experienced experts in the field, and top performers will get offer a to real job opportunity. Location - USA(East Coast) During the program you will: Learn key Salesforce Business Analysis skills Work on practical assignments and a final project Gain exposure to real-world consulting practices Top-performing finalists will receive an opportunity to join our team. The program targets university graduates or final-year students with a business, economics, or related background who are interested in CRM technologies, consulting, and AI. No prior Salesforce or technical experience is required. The program is business-oriented and focuses on understanding CRM concepts and the Salesforce ecosystem rather than deep technical configuration. The Salesforce Business Analyst Trainee Program is a structured training initiative designed to prepare participants for a career in Salesforce consulting. The program includes 7 weeks of instructor-led training sessions combined with practical assignments, followed by a 2-week final project where participants will apply the knowledge gained to a real-world scenario. Participants will develop key business analysis, Salesforce fundamentals, and client-facing skills, and present their solution during a final project demo and evaluation. The training is fully sponsored, and top-performing participants will have the opportunity to join the company as Salesforce Business Analysts after successfully completing the program.
Requirements
- Strong interest in technology, business processes, and consulting
- Recent graduates or early-career professionals in: Business Administration, Information Systems, Computer Science, Engineering, Economics or related fields
- Candidates with interest or exposure to: Business Analysis, CRM systems or enterprise software, Process analysis or consulting, Technology-driven business solutions
- Strong analytical and critical thinking skills
- Excellent communication and stakeholder interaction abilities
- Ability to work in client-facing environments
- Curiosity, initiative, and willingness to learn
- Strong organization and documentation skills
Responsibilities
- Gather, analyze, and document business requirements from clients and end users
- Assist in creating user stories, business requirements, and process documentation
- Support the design and implementation of Salesforce solutions
- Collaborate with consultants, developers, and cross-functional teams
- Assist in preparing functional documentation and use cases
- Participate in testing and validation of implemented solutions
- Join client discovery sessions, workshops, and solution demonstrations
- Support backlog refinement and requirements management.
Benefits
- Training in Salesforce CRM and Business Analysis
- Hands-on experience with real client projects
- Mentorship from experienced Salesforce consultants
- Exposure to international clients and teams
- Opportunity to transition into a full-time Business Analyst role
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What This Job Offers
Career Level
Entry Level
