Salesforce Consultant (1099 Contractor)

Zirous•West Des Moines, IA

18h•Remote

About The Position

Zirous is an accomplished tech firm based out of West Des Moines, IA. For over 35 years, Zirous has been committed to executing best practices and providing viable solutions for customers in RevOps, data & analytics, cloud adoption, and more. We are seeking a Salesforce Consultant for a 1099 contract opportunity to lead client implementations and optimize Salesforce environments.

Requirements

5+ years of customization and development experience within the Salesforce ecosystem, specifically with Sales or Service Clouds.
Previous experience completing full-cycle Salesforce platform implementations is required; consulting experience is preferred.
Proficiency in Lightning App Builder, Flow Builder, and Data migration tools is a must.
Solid troubleshooting skills to debug and analyze issues to resolution.
Proven ability to balance multiple client assignments and deadlines simultaneously with minimal oversight.
Strong written and oral communication skills to effectively collaborate with cross-functional teams and interact with clients.
Self-directed work style with clear communication.

Nice To Haves

Background in RevOps, sales operations, or marketing operations, a plus.
Experience with common integrations (e.g. Apollo, HubSpot, outreach tools, support platforms, or data enrichment)
Experience with Triggers, API, LWC, SOQL, Visualforce, and the ability to code from scratch with Apex are all a plus.
Experience using DevOps tooling with the Salesforce.com platform.
Experience with AI tools (Salesforce AI, Einstein, or external LLM-based tools)
Salesforce certifications in one or more areas preferred (Administrator, Platform Developer I/II, Platform App Builder,).
Experience with additional Salesforce Clouds (e.g., Health, Commerce, Experience, or Marketing Cloud) is a plus.

Responsibilities

Lead client implementations of the Salesforce platform.
Streamline business processes and ensure optimal customer experience with our services and solutions.
Integrate Salesforce with various custom applications, databases, ERP, and CRM systems.
Provide technical guidance in adherence to company standards, policies, and procedures.
Manage a portfolio of client projects from start to finish, including project timeline, client communications, meeting coordination, training plan creation, end-user training delivery/coordination, and project sign-off.
Lead Technical Requirements and business analysis gathering sessions; collaborates to provide documentation around design, customizations, integration, data migration, and testing.
Act as the Technical Architect to deliver well-architected and secure solutions that best leverage SFDC and SFDX platforms.
Customize and configure Salesforce to meet business requirements, including creating custom objects, fields, page layouts, workflow rules, process builder flows, and validation rules.
Oversee data quality, integrity, and security within the Salesforce platform.
Perform regular data imports, exports, and updates, and ensures data hygiene through deduplication and cleansing processes.
Provide user support and training to ensure effective utilization of Salesforce.
Assist users with troubleshooting issues, answering queries, and offering solutions to improve user adoption.
Manage user profiles, roles, permissions, and sharing settings to ensure proper data security and access controls are maintained.
Create and maintain reports, dashboards, and analytical insights to enable data-driven decision-making for management and stakeholders.
Collaborate with the client’s IT team to integrate Salesforce with other systems and tools, ensuring seamless data flow and process synchronization.
Perform regular system maintenance, including monitoring system health, applying updates, and managing third-party integrations.
Maintain accurate and up-to-date documentation of customizations, processes, and best practices within the Salesforce environment.
Utilize professional discretion to make technical decisions that guide projects to achieve goals with minimal oversight.
Deliver modules within a workstream from a technical perspective, including customization and programming on SFDC and SFDX platforms.
Demonstrate built capabilities to product managers as part of application development.
Develop code consistent with specifications and performs unit testing.
Participate in formal unit and/or integration testing for deliverables.
Complete complex configurations for Salesforce features that are not common or basic.
Communicate clearly in writing and verbally regarding the specific logic involved in assigned tasks.
Proactively researches, learns, and applies new technology and methods to solve tasks.
Participate in CI/CD/Release Management and identifies risks/issues from a technical perspective.
Build roadmaps for future enhancements based on current configurations.
Build Salesforce reports or custom reports for customers.
Adhere to best practices, performs peer code reviews, and ensures appropriate design patterns are followed.
Work closely with the Director of RevOps to ensure successful project implementation.
Effectively communicates with the Director of Resource Management regarding time allocation on all projects ensuring hours worked align to each project’s scope.
Provide expert hands-on technical support, consultation, and coaching to clients.
Provide technical support and shares Salesforce ecosystem expertise with internal team members.