Salesforce QA Engineer

SS&C Technologies•New York, MA

5d•Hybrid

About The Position

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Salesforce QA Engineer Location(s): New York / North Carolina / Georgia / Florida / Connecticut Get To Know the Team The Business Applications team is responsible for designing, supporting, and continuously enhancing the enterprise platforms that power our core business processes. We partner closely with stakeholders across the organization to translate business needs into scalable, secure, and reliable solutions, including Salesforce and other critical systems. Our team is highly collaborative and cross-functional, bringing together product owners, developers, administrators, and QA engineers to deliver high-quality applications that drive efficiency, enable data-driven decision-making, and provide a strong user experience. Operating within an agile framework, we are focused on continuous improvement, operational excellence, and delivering measurable business impact. Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401 (k) Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel, and more!

Requirements

3+ years of QA/testing experience with Salesforce
Strong understanding of Salesforce functionality including CPQ
Experience testing integrations and end-to-end business processes
Familiarity with Agile/Scrum development environments
Experience with defect tracking and test management tools
Ability to translate business requirements into thorough test coverage
Strong attention to detail and communication skills
Experience with Zuora and DocuSign
Experience with test automation tools
Knowledge of Salesforce data structures
Experience supporting UAT with business stakeholders
Salesforce certifications (e.g., Admin, Platform App Builder)

Responsibilities

Design, execute, and maintain test plans, test cases, and test scripts for Salesforce features, enhancements, and integrations
Perform functional and regression tests across Salesforce and connected systems (e.g., billing, document generation, integrations)
Validate complex business processes across multiple systems (e.g., Salesforce, CPQ, Zuora, DocuSign, and related tools)
Collaborate with Business Analysts and Product Owners to ensure requirements are clear, testable, and complete
Identify, log, and track defects; partner with developers through resolution and retesting
Support release management and deployment validation in sandbox and production environments
Build and maintain automated test coverage where appropriate
Improve QA processes, documentation, and testing standards across the team
Participate in sprint ceremonies: backlog grooming, sprint planning, demos, and retrospectives