Salesforce Tech Lead

KeyBank•Brooklyn, OH

2d•$94,000 - $175,000•Remote

About The Position

We are seeking a seasoned Tech Lead to oversee the Sales Enablement Program within our Salesforce Center of Excellence (CoE). This strategic role supports the Sales, Marketing, and Wealth commercial domains and is responsible for driving the technical roadmap, ensuring platform excellence, and technical leadership of a blended team of developers. The ideal candidate will bring deep expertise in the Salesforce ecosystem, strong technical leadership capabilities, and a passion for delivering scalable, high-impact solutions that empower commercial teams.

Requirements

Salesforce Expertise: Proven experience with Sales Cloud, Service Cloud, and Financial Services Cloud (FSC).
Familiarity with newer Salesforce technologies such as Salesforce Functions, LWC (Lightning Web Components), Salesforce Data Cloud, and Einstein AI.
Strong understanding of Salesforce architecture, integration patterns, and data modeling.
Leadership & Communication: Demonstrated ability to lead cross-functional teams and tech leadership of a hybrid workforce (FTEs and contractors).
Excellent verbal and written communication skills, with the ability to influence and build consensus at all levels.
Experience in managing technical roadmaps, project timelines, and delivery milestones.
Technical Acumen: Proficiency in Apex, SOQL, REST/SOAP APIs, and CI/CD pipelines.
Experience with DevOps tools and practices in the Salesforce ecosystem.
Understanding of data governance, compliance, and security best practices.

Nice To Haves

Salesforce certifications (e.g., Platform Developer II, Application Architect, or System Architect).
Experience in the financial services industry or with wealth management platforms.
Familiarity with agile methodologies and tools (e.g., Jira, Confluence).
Experience working in a Center of Excellence or similar governance model.

Responsibilities

Lead the technical strategy and execution of the Sales Enablement program across Sales, Marketing, and Wealth domains.
Own the end-to-end delivery of Salesforce solutions, ensuring alignment with business goals and enterprise architecture standards.
Collaborate with business stakeholders, product owners, and cross-functional teams to translate requirements into scalable technical solutions.
Provide hands-on leadership and mentorship to a mixed workforce of internal staff and external contractors.
Drive adoption and implementation of modern Salesforce technologies and developer tools.
Ensure high standards of code quality, security, and performance across all Salesforce implementations.
Manage vendor relationships and ensure effective delivery from third-party partners.
Champion agile delivery practices and continuous improvement within the team.
Communicate effectively with executive stakeholders, translating complex technical concepts into business-friendly language.

Benefits

Be a key player in shaping the future of Salesforce at an enterprise scale.
Work in a collaborative, innovation-driven environment.
Lead impactful initiatives that directly support revenue-generating teams.
This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually.
Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.
Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
This position is eligible to earn a base salary in the range of $115,000.00 to $165,000.00 annually depending on job-related factors such as level of experience.
Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you.
Working here means sharing our purpose to help our clients, colleagues, and communities thrive.
You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career.
For 200 years, Key has opened doors in our communities. Let us open one for you.