Salesforce Technical Lead

Caterpillar Inc.•Peoria, IL

18h•$128,470 - $208,770

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: CAT Digital’s Marketing enablement team focuses on the long-term success of marketing and communication tools at Caterpillar. In support of this goal, the software engineering team provides development services to Caterpillar and its business units. Partnering with the Product Management organization, we provide a unified customer/prospect ecosystem and enhanced marketing analytics and activities. As the Salesforce Technical Lead, you will be a core member and technical leader of a scrum team that is comprised of developers, product owners, architects, and other essential partner roles.

Requirements

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Development: Knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements.
Software Development Life Cycle: Knowledge of software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace.
Software Integration Engineering: Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces and linkage to alternative platforms and software packages.
Software Product Testing: Knowledge of software product testing; ability to design, plan, and execute testing strategies and tactics to ensure software product quality and adherence to stated requirements.

Nice To Haves

Bachelor’s degree in computer science or related field or equivalent working experience
Knowledge and experience with Salesforce architecture, Salesforce security configuration, sharing rules and user management.
Experience analyzing business problems and translating business requirements into technology solutions.
Experience enhancing the Salesforce platform using configuration and code involving Apex, Lightning UI with Aura, LWC, Visual force, JavaScript, XML, JSON, HTML, and CSS.
Knowledge of Salesforce Marketing Cloud
Knowledge of Salesforce Analytics
Other Salesforce certifications
Experience designing integration frameworks between Salesforce and external systems and portals using standard connectors or REST/SOAP APIs.
Experience with Salesforce Community portals.
Declarative customization including the creation of Flow, Process Builder, Approval Processes, Validation Rules, Workflow rules, Reports and Dashboards.
Thorough understanding of Salesforce Deployment Process and tools.
Salesforce Admin, Platform Developer I and II, and/or other Salesforce certifications.
Minimum three years of experience as a Lead/SME Lead.
Knowledge of Agile-based project methodologies and tools.
Passion for technology and eagerness to contribute to a collaborative environment.
Demonstrated leadership on medium to large-scale projects impacting strategic priorities.
Experience working with an onshore/offshore team model.

Responsibilities

Provide technical and team leadership in design, development, and deployment of Caterpillar’s Salesforce Digital Marketing capabilities.
Design, develop, and implement solutions on the Salesforce Sales Cloud and Experience Cloud platforms that consider system performance, usability, quality, cross-system interdependencies, security, and scalability.
Integrate with backend systems, publishers, and partner teams to ensure the platform provides needed functionality and service, while focusing on the prime goal of modernizing the platform.
Ensure team adherence to project security and quality standards.
Collaborate closely with product owners and Business Analysts to refine business requirements and provide technical guidance to translate them into clear, actionable user stories.
Work with Scrum Master to confirm user stories are ready for development.
Maintain high standards of software quality within the team by establishing good practices and habits.
Identify and encourage areas for growth and improvement within the team.
Provide technical direction and mentoring to junior developers.
Troubleshoot complex technical issues and drive root cause analysis.
Communicate with end users and internal customers to help direct development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness.
Engage with Enterprise Architects to review high level solutions and lead their development.