SAP - Program Management

NTT DATA•Denver, CO

About The Position

Governance & Oversight Establish and maintain governance frameworks, ensuring compliance with standards and regulations, and managing risks. Define and manage program KPIs, governance calendars, and steering committee materials. Strategic Alignment: Ensuring that the program's goals and objectives are aligned with the organization's overall strategy and priorities (including North America Org. And Global SAP Org.) Program Planning & Execution Own and maintain the integrated program/project plan across all SAP services - Deployments (S4 or ECC), technical, data, AMS, testing, cutover, consulting). Monitor project milestones, deliverables, budgets, and interdependencies. Risk & Issue Management Establish guidelines for program and project RAID logs. Track and review risks and issues. Guide Program and Project Managers on the management of risk Proactively identify, assess, and mitigate systemic risks or conflicts across projects Reporting & Communication Organize or collaborate with BU organizations on the conduct of Service Excellence cadence Performance Monitoring and Reporting: Track the progress of projects and programs (through executive-level dashboards, status reports), analyzing performance metrics, and providing regular status updates to stakeholders. Facilitate regular program reviews with internal leadership and external partners. Resource & Financial Management Track and forecast program and project budgets, actuals, and variances. Identify systemic areas of improvement in the management of budgets. Quality & Change Control Establish norms for the change request processes and impact assessments. Coach and mentor Program and Project Managers in the management of change Ensure phase gate reviews and quality assurance activities are conducted. Continuous Improvement: Identify opportunities to enhance processes, methodologies, and tools to increase efficiency and effectiveness. Implement and maintain PMO tools such as MS Project, SAP Solution Manager, Jira, or Smartsheet. Coopt SQA review outputs that are performed for AMS engagements for centralized tracking and reporting and continuous improvement Ensure audit readiness, document control, and compliance with governance standards. Client engagement & presales support Engage with clients, in particular in large or visible programs, to demonstrate confidence in delivery controls that are deployment Be available to participate in delivery reviews with the client where the project status is Red Support presales initiatives with contributions to proposals, sales collateral Bachelor's or Master's degree in Information Technology, Business, or related field. 15+ years of experience in project/program management, with 5+ years leading SAP programs (preferably S/4HANA). Experience with leading 3+ SAP S/4 HANA deployments as the Program or Project Manager Proven experience establishing PMOs for large-scale IT or ERP transformations. Strong knowledge of SAP Activate, Agile, or hybrid delivery methodologies. Familiarity with tools like MS Projects, SAP Solution Manager, Jira, Clarity, or equivalent. Strong analytical, communication, and problem-solving abilities. Skilled at managing cross-functional teams and driving accountability. Adept at navigating change, ambiguity, and complex program environments. Experience in cloud-based SAP deployments (RISE with SAP, SAP BTP). Exposure to complementary business functions (Finance, Supply Chain, Manufacturing). Experience with global rollouts or multi-country SAP deployments. Working knowledge of SAP Signavio or SAP Cloud ALM and/or SAP Solution Manager. 5+ years of leading a large SAP Program LI-NorthAmerica

Requirements

Bachelor's or Master's degree in Information Technology, Business, or related field.
15+ years of experience in project/program management, with 5+ years leading SAP programs (preferably S/4HANA).
Experience with leading 3+ SAP S/4 HANA deployments as the Program or Project Manager
Proven experience establishing PMOs for large-scale IT or ERP transformations.
Strong knowledge of SAP Activate, Agile, or hybrid delivery methodologies.
Familiarity with tools like MS Projects, SAP Solution Manager, Jira, Clarity, or equivalent.
Strong analytical, communication, and problem-solving abilities.
Skilled at managing cross-functional teams and driving accountability.
Adept at navigating change, ambiguity, and complex program environments.

Nice To Haves

Experience in cloud-based SAP deployments (RISE with SAP, SAP BTP).
Exposure to complementary business functions (Finance, Supply Chain, Manufacturing).
Experience with global rollouts or multi-country SAP deployments.
Working knowledge of SAP Signavio or SAP Cloud ALM and/or SAP Solution Manager.
5+ years of leading a large SAP Program

Responsibilities

Establish and maintain governance frameworks, ensuring compliance with standards and regulations, and managing risks.
Define and manage program KPIs, governance calendars, and steering committee materials.
Ensuring that the program's goals and objectives are aligned with the organization's overall strategy and priorities (including North America Org. And Global SAP Org.)
Own and maintain the integrated program/project plan across all SAP services - Deployments (S4 or ECC), technical, data, AMS, testing, cutover, consulting).
Monitor project milestones, deliverables, budgets, and interdependencies.
Establish guidelines for program and project RAID logs.
Track and review risks and issues.
Guide Program and Project Managers on the management of risk
Proactively identify, assess, and mitigate systemic risks or conflicts across projects
Organize or collaborate with BU organizations on the conduct of Service Excellence cadence
Track the progress of projects and programs (through executive-level dashboards, status reports), analyzing performance metrics, and providing regular status updates to stakeholders.
Facilitate regular program reviews with internal leadership and external partners.
Track and forecast program and project budgets, actuals, and variances.
Identify systemic areas of improvement in the management of budgets.
Establish norms for the change request processes and impact assessments.
Coach and mentor Program and Project Managers in the management of change
Ensure phase gate reviews and quality assurance activities are conducted.
Identify opportunities to enhance processes, methodologies, and tools to increase efficiency and effectiveness.
Implement and maintain PMO tools such as MS Project, SAP Solution Manager, Jira, or Smartsheet.
Coopt SQA review outputs that are performed for AMS engagements for centralized tracking and reporting and continuous improvement
Ensure audit readiness, document control, and compliance with governance standards.
Engage with clients, in particular in large or visible programs, to demonstrate confidence in delivery controls that are deployment
Be available to participate in delivery reviews with the client where the project status is Red
Support presales initiatives with contributions to proposals, sales collateral