Scale House Clerk

Sherwood Companies•Tulsa, OK

6h•Onsite

About The Position

Sherwood Companies, founded in 1934, has become a Midwest industry leader by having the ability to self-perform many types of civil construction projects, while having tremendous experience with all underground utilities. The Sherwood Companies live by the principles of safety, service, dependability, quality workmanship, honesty, integrity, and specialize in customer satisfaction and the development of long-term relationships. The candidate will provide friendly point of contact and act as a liaison of communication between employees, customers and visitors. This role provides general office support with a variety of clerical activities and related tasks. The candidate will be responsible for answering and directing incoming calls, effectively managing customer orders, providing excellent customer service, maintaining office appearance and cleanliness, and restocking necessary supplies.

Requirements

High School or Degree or GED required
One to three years of administrative experience preferred
Must be 18 years or older and have reliable transportation
Excellent customer service
Flexibility
Communication proficiency
Collaboration
Customer/client focus
Keyboarding/typing
Ability to read effectively from a computer screen and/or a paper copy
Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment
Ability to effectively verbally communicate
Ability to stand, sit, stoop, bend, walk and file

Responsibilities

Keep work area clean, orderly and safe
Answer telephones and direct calls to appropriate personnel
Relay messages for various personnel as needed
Greet and direct customers and visitors to the company
Provide callers and visitors with information such as company address, directions to the location, fax numbers, company website and other related information
Help customers determine rock tonnages that meet their project’s needs
Accurately receive and enter all customer orders into the computer
Learn specific truck information and details in order to cross trucks on the scale
Cross-train to backfill the Scale Operator position when necessary
Order and maintain office and cleaning supplies
Keep printers, which are located outside of the office location, fully stocked and operable
Assist with other related clerical duties such scheduling, data entry, photocopying, faxing, filing, and collating
Other tasks as needed