Scanning Operator

SPS-North America • Pittsburgh, PA

3d • Onsite

About The Position

SPS Global is seeking a detail-oriented and service-focused Scanning Operator to support on-site business operations in Lake Mary, Florida. This role plays a key part in mail processing, document handling, business service center operations, and office support services while maintaining a professional and customer-first environment.
The ideal candidate thrives in a structured setting, demonstrates strong operational accuracy, and consistently delivers exceptional service to both client and SPS employees.
Job Overview
The Scanning Operator provides comprehensive office and mail services, supporting inbound and outbound mail processing, shipping and receiving, document handling, business service center operations, and supply management.
This role also serves as a cross-trained team member, providing reception/concierge coverage and light facilities support as operational needs require.

Requirements

• High School Diploma or equivalent
• Ability to work assigned hours as determined by manager
• Strong verbal and written communication skills
• Excellent organizational and time management skills
• Ability to multitask and work independently
• Basic computer proficiency and ability to learn required systems
• Professional appearance and adherence to company policies
• Ability to lift or move 40 lbs. or greater frequently
• Ability to move packages using a wheeled cart (up to 60 lbs. capacity)
• Ability to walk, bend, kneel, stand, and/or sit for extended periods
• Manual dexterity for operating office machinery

Nice To Haves

• 1+ years of related work experience
• Working knowledge of multifunction device (MFD) equipment
• Experience with shipping and receiving procedures
• Ability to validate packing slips and ensure material accuracy

Responsibilities

• Receive inbound mail and packages; sort and accurately input items into chain-of-custody software
• Manage outgoing mail and package transactions
• Perform shipping and receiving duties for materials and supplies
• Notify employees upon receipt of inbound deliveries
• Distribute mail and packages to company personnel
• Serve as point of contact for mail and package inquiries
• Perform daily key operations of multifunction devices (MFDs), ensuring functionality and replenishing toner and paper
• Assist with copy/print orders and monitor equipment for satisfactory performance
• Submit work orders for service requests
• Maintain the Business Service Center area in a neat and orderly manner
• Monitor, replenish, and order office supplies (pens, paper, toner, etc.)
• Service and restock pantry, barista, conference, kitchen, and meeting areas
• Perform meeting room and conference room setups
• Assist with building occupant moves within assigned facilities
• Perform light maintenance and cleaning duties as assigned
• Deliver 5-star customer service across all forms of communication
• Build professional relationships with customers and internal teams
• Maintain professionalism and composure when handling sensitive matters
• Provide reception/concierge (front-of-office) coverage as needed
• Train backup personnel and provide guidance on policies and procedures
• Proactively seek additional work during downtime

Benefits

• Career Growth: Opportunities to expand operational skills across mail, scanning, and office services.
• Learning & Development: A culture that supports continuous learning and professional growth.
• We Recognize Talent: Recognition programs available across all employee levels.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.
• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED