Scheduler - Westerville, OH
About The Position
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed! Purpose: The Scheduler is responsible for scheduling of all surgeries with a high level of proficiency. This position will report directly to the Practice Manager and will receive supervision from the lead Scheduler.
Requirements
- High school diploma or equivalent required; healthcare or medical office experience preferred
- Familiarity with EMR and scheduling systems
- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
Nice To Haves
- Previous experience in dermatology, med spa, or aesthetic practice strongly preferred
Responsibilities
- Communicating with patients regarding questions for scheduling surgery and appointments, pre- and post- surgery
- Providing pertinent information to patients regarding surgery
- Documenting critical information into the EMR system
- Responding to physicians and patients in a professional and courteous manner
- Coordinating with referring physicians, physicians, and clinical staff
- Understanding and communicating insurance process and possibly educating patients with respect to finance options
- Providing back up to the front office staff as necessary, including patient check in and incoming phone calls
Benefits
- Competitive Pay – Attractive compensation to reward your hard work
- Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
- Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
- Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
- Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
- Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
- Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
- Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
- Exclusive Employee Discounts – Save on products and services with special discounts just for you
- Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
