Scheduler

All Ways Caring HomeCare•Hendersonville, TN

19h•$18 - $19

About The Position

Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today! What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities The Scheduler is responsible for effective service delivery to clients, guiding, and directing Direct Support Professional (DSP) schedules. TheScheduler will assist with the assignment of appropriate staff to clients, schedule client services, identify problem situations and assist inproblem solving to strive for optimum outcomes. Coordinates In-Home support services between DSPs and persons served Participate in staff meetings with Branch Manager and other staff Communicate with Management regarding situations needing special attention, any change of client's condition/needs, and anysituation that may require disciplinary action of staff Ensures DSPs complete all required training Assists with providing training as necessary Assigns DSPs to schedules and appointments in a timely manner Monitors attendance and punctuality of DSPs for service appointments Maintains data integrity for all assigned, including templates, valid authorizations, time and attendance Assumes on-call responsibility, and in the absence of appropriate staffing, may provide client direct care Ensures home care services are in compliance with agency philosophy, policies and procedures, and in accordance with stateand federal licensing laws & regulations Ensures submission of proper timekeeping and paperwork Other duties as assigned

Requirements

Excellent customer service, communication, and problem solving skills
Must be able to function well under pressure, make decisions quickly and manage confidential information
High School Diploma
Valid driver's license and insurance
Two or more years of general office and computer experience
Solid experience working with the public, presenting a friendly, professional appearance while interacting with people

Responsibilities

Coordinates In-Home support services between DSPs and persons served
Participate in staff meetings with Branch Manager and other staff
Communicate with Management regarding situations needing special attention, any change of client's condition/needs, and anysituation that may require disciplinary action of staff
Ensures DSPs complete all required training
Assists with providing training as necessary
Assigns DSPs to schedules and appointments in a timely manner
Monitors attendance and punctuality of DSPs for service appointments
Maintains data integrity for all assigned, including templates, valid authorizations, time and attendance
Assumes on-call responsibility, and in the absence of appropriate staffing, may provide client direct care
Ensures home care services are in compliance with agency philosophy, policies and procedures, and in accordance with stateand federal licensing laws & regulations
Ensures submission of proper timekeeping and paperwork
Other duties as assigned