Scheduling and Operations Coordinator

Favorite Day Maid•Eagle, ID

2d•$42,000 - $48,000

About The Position

We're Favorite Day Maid , and we're hiring a highly organized, diligent, and customer service-focused person to join our Eagle, ID team as a full-time Scheduling and Operations Coordinator! You'll be at the center of our daily operations, strategically coordinating employees' activities to ensure we provide the best service possible to customers. Think you have what it takes? Keep reading to find out! Our Scheduling and Operations Coordinator is the heartbeat of our daily activities and makes a real difference by keeping employees on track and our office well-organized! You'll have your hand in various aspects of the business, making sure everything is running smoothly and efficiently. Since 2018, Favorite Day Maid has become one of Boise's most trusted names in home cleaning. Our team is trained to the highest industry standard, and we're proud of the top-tier service we provide to every single client. But that's not all-we love our community, too. Whether it's partnering with Shades of Pink to offer free cleanings to cancer patients or running annual donation drives for local animal shelters, we're always looking for ways to give back. At the heart of it all? Our people. We believe in excellent pay, meaningful benefits, and a healthy work-life balance. Because when you feel good, you do great work, and we wouldn't be where we are without our incredible team.

Requirements

Reliable, self-motivated mentality with a solid work ethic
Strong organizational skills
Clear and professional communication skills
Close attention to detail
Ability to multitask, manage time effectively, and stay calm while under pressure
Must have the ability to pass a background check and drug screening test.

Nice To Haves

Scheduling or office experience
Customer service experience
Leadership or supervisory experience

Responsibilities

Schedule new client cleanings and strategically adjust service routes to support productivity and efficiency
Adjust schedules as needed
Follow up with first-time clients to ensure satisfaction and encourage repeat business
Help strengthen the cleaning team by regularly checking in with employees, following up after services, tracking business metrics, hiring staff, and onboarding new employees
Prepare and submit payroll on time
Maintain accurate employee records and send regular team updates/reminders to keep everyone on the same page