Scheduling Assistant Orthopaedics

MyMichigan Health • Alpena, MI

2d

About The Position

This position is responsible for scheduling add-on surgical cases, coordinating post-operative patient communications, obtaining pre-operative clearances and verification prior to pre-operative appointments, and patient registration duties at satellite clinics. This position requires the collection of accurate demographic, insurance and diagnostic data elements.

Requirements

• Education: High School Diploma or GED
• One year of medical office experience in a Medical Center or similar setting is preferred.
• Phone, listening, and interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
• Windows PC and Internet experience is required.
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.
• An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Nice To Haves

• One year of medical office experience in a Medical Center or similar setting is preferred.

Responsibilities

• Assists with the scheduling of surgical cases and pre-surgical clearances as required by the orthopedic surgeon and anesthesia.
• Maintain a high level of professionalism when handling interdepartmental situations as well as addressing patient questions.
• Coordinate with patients to verify that all pre-surgical requirements are met in a timely manner.
• Maintain a high level of organization with timely, accurate documentation in EPIC.
• Assists with scheduling, provide check in and check out support.
• Provide registration support at satellite clinics in off-site locations.
• Completes and updates all forms including but not limited to patient demographic, Health Insurance Portability Accountability Act (HIPAA), Medicare Secondary Payer (MSP) and consent for treatment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED