Scheduling Coordinator - Ambulatory Care Network – Cornell
About The Position
Define the patient care experience at one of New York's top ranked hospitals. Make a lasting impression on patients at NewYork-Presbyterian as a scheduling coordinator at one of New York’s top ranked hospitals by U.S. News & World Report. Assist patients with questions and concerns. Keep families informed. Light up the room with your presence while making the promise of putting patients first a reality. Join a supportive team and help us deliver superior customer service to our diverse local community. As a member of our administrative team, you'll discover what sets us apart - passion for the individuals and families in our care. Scheduling Coordinator - Ambulatory Care Network – Cornell Under the supervision of the Practice Administrator, the Coordinator is responsible for the schedule of the Medical Service house staff including call daily and on-call schedule, rotation schedule, and outpatient schedule. This role is responsible for construction and management of all providers’ schedules. It will maintain resident schedules based on the house staff rotation calendar consisting of 14 phases annually. It is also responsible for entry of all schedules, changes and adjustments in front and back-end of system. It manages resident outpatient (OPD) block schedules in appointment system involving 190 different blocks per year. This position will assist Practice Administrator with OPD schedule preparation and maintenance. This role will liaise with all providers, working closely with key executives, directors, administrators and chief residents. Responds to daily cancellations, residents’ rotation changes and related schedule adjustments. Creates, manages, and maintains physician supervision schedule. Responsible for resident daily on-call schedule. Responsible for room assignment during clinics. Responsible for creating database to track assignment, as well as distribution of data. The schedule for this full-time position will be 9:00 AM – 5:00 PM.
Requirements
- Bachelor’s degree or 2 years of college and 2 years of experience
- Detailed oriented with strong follow up skills
- Strong communication skills
Nice To Haves
- Knowledge of the EPIC system
- Template creation and maintenance
Responsibilities
- Responsible for the schedule of the Medical Service house staff including call daily and on-call schedule, rotation schedule, and outpatient schedule.
- Construction and management of all providers’ schedules.
- Maintain resident schedules based on the house staff rotation calendar consisting of 14 phases annually.
- Entry of all schedules, changes and adjustments in front and back-end of system.
- Manages resident outpatient (OPD) block schedules in appointment system involving 190 different blocks per year.
- Assist Practice Administrator with OPD schedule preparation and maintenance.
- Liaise with all providers, working closely with key executives, directors, administrators and chief residents.
- Responds to daily cancellations, residents’ rotation changes and related schedule adjustments.
- Creates, manages, and maintains physician supervision schedule.
- Responsible for resident daily on-call schedule.
- Responsible for room assignment during clinics.
- Responsible for creating database to track assignment, as well as distribution of data.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
