Scheduling Coordinator I
About The Position
The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, per scheduling and turnaround time objectives. This role collaborates closely with members of the IDT team to coordinate specialty services and to advocate for participants’ specialty needs. The Scheduling Coordinator is an integral part of the specialty care services team, liaising between the participant, Primary Care Physician (PCP), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.
Requirements
- High School Diploma required.
- Two years of minimum experience working in the medical or clinical field are required.
- Experience working with referrals/authorizations and with an electronic health system is required.
Nice To Haves
- Medical Assistant Certificate preferred.
- Bilingual English, Spanish/Mandarin/Cantonese, depending on location, preferred.
Responsibilities
- Scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations
- Collaborating closely with members of the IDT team to coordinate specialty services
- Advocating for participants’ specialty needs
- Liaising between the participant, Primary Care Physician (PCP), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care
Benefits
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
