Scheduling Rep

C&S Wholesale GrocersHatfield, MA
2dOnsite

About The Position

The Scheduling Representative will be part of that ensures the coordination of all scheduling activities with the Scheduling Team. The position will be actively involved in the daily coordination of balancing the inbound service level needs of the Procurement Buying Teams, manufacturers and transportation carriers to schedule and expedite orders through an online scheduling system. In addition, the role will work daily with Transportation and Warehouse Operations. The Scheduling Representative I will highly interact and communicate with Buying Assistants, Buyers/Analysts, Supervisors/Senior Analysts, Managers and Directors regarding specific areas of specific responsibilities in a efficient and professional manner.

Requirements

  • Basic computer skills; preferable knowledge of Microsoft Office, including Word, Excel and Outlook
  • Professional customer service skills
  • Efficient and professional communication skills, both verbally and through email
  • Ability to quickly learn new systems
  • Outstanding attention to detail; ability to multitask and prioritize work
  • Ability to work in a fast-paced, changing atmosphere
  • Able to work a flexible work schedule, including weekend coverage.

Responsibilities

  • Prioritize and schedule inbound loads to ensure highest customer service level and distribution efficiency.
  • Ensure appropriate receiving capacity, by facility, by day and by receiving hour to ensure scheduling team communicates any variances outside guidelines.
  • Use online dock scheduling system, to expedite orders that require high priority status due to rush shipments.
  • Assist and train Manufacturers and Carriers in proper utilization of scheduling system.
  • Assist in the creation of multiple inter-facility transfers for assigned facilities while attaining minimum average weight and cube.
  • Assist in the coordination of timely resolution on all past due PO's and communicate exceptions to warehouse, transportation and procurement daily.
  • Review status of expedited orders to ensure timely arrival.
  • Assist in the creation of multiple weekly storage pullbacks from storage facilities, both public and company-wide, while attaining minimum average weight and cube.
  • Assist with execution of continued Service Level and inbound monitoring.
  • Ad hoc projects, as assigned.
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