Scheduling & Reservations Specialist – Remote

Destination KnotDallas, TX
1d$45,000 - $65,000Remote

About The Position

We are seeking a detail-oriented and organized Scheduling & Reservations Specialist to support client coordination and reservation management in a remote environment. This role focuses on assisting with scheduling requests, maintaining accurate reservation records, and delivering a positive client experience through clear communication and follow-up. This is a fully remote position suited for individuals who are dependable, tech-savvy, and comfortable working in a structured, process-driven role.

Requirements

  • Strong organizational and time-management skills
  • Excellent written and verbal communication abilities
  • Comfortable working independently in a remote setting
  • Basic computer proficiency and ability to learn new systems
  • Detail-oriented with the ability to manage multiple tasks
  • Customer-focused mindset with a professional demeanor

Nice To Haves

  • Prior experience in scheduling, reservations, customer service, or administrative support
  • Familiarity with online scheduling tools or booking systems
  • Experience working in a remote or virtual environment

Responsibilities

  • Coordinate and manage client scheduling and reservation requests
  • Assist with booking updates, modifications, and confirmations
  • Maintain accurate records and documentation within internal systems
  • Communicate professionally with clients via email, phone, and messaging tools
  • Support internal teams by ensuring schedules and reservations are properly aligned
  • Monitor deadlines and follow established workflows and procedures
  • Provide timely follow-up to ensure a smooth client experience
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